Xbox 360 from Goodwill has a family settings passcode that I can’t access

I mean the parental passcode thats on the xbox 360 from my childhood

MESSAGE

This content is blocked by family settings. Enter your family settings pass code to continue

[quote user="TruebornPoet42"]We are setting up our xbox 360[/quote]A brand new 360 is asking you for a passcode when you go to Settings, Family?



If it was sold to you as new, stop what you are doing and exchange it at your retailer for a replacement. New 360 consoles do not have family passcodes set from the factory.

Hi there,

there are two passcodes possible on the Xbox 360 console.

The Xbox Live Passcode, which is a code to prevent access to Xbox Live for a specific profile, to reset it Redownload your profile, see the steps on this link:

support.xbox.com/.../profile-move-delete

The Family passcode, this is console wide and is used for family settings to prevent kids other then the parent to access certain settings etc.

In order to reset a family passcode you will need to contact Xbox Support, They will need the serial ID of the console and will do something on their end, after which they will guide you through the steps to reset it on your end.

To contact Xbox Support (Phone or Microsoft Support Chat) use
support.xbox.com/contact-us

I am having problems with my family setting passcode. This a refurbished xbox 360

If this is about the family settings passcode, you can
reset that Xbox 360 family passcode yourself, if you have an adult account with these instructions.