Xbox 360 Family Settings not working with Netflix App

Discus and support Xbox 360 Family Settings not working with Netflix App in XBoX Games and Apps to solve the problem; In the Family Settings for my Xbox, I have set the restrictions so that some content is limited unless the pass code is entered. For example, R-rated... Discussion in 'XBoX Games and Apps' started by AviStettoXbox, Apr 9, 2014.

  1. Xbox 360 Family Settings not working with Netflix App


    In the Family Settings for my Xbox, I have set the restrictions so that some content is limited unless the pass code is entered. For example, R-rated movies are not allowed.

    This works well with most of the streaming services. For example with Hulu or Amazon Prime, I can start the app and browse available movies. R-rated movies show with a grey box instead of the movie's image, and a pass code has to be entered to watch the
    movie.

    Netflix also used to work this way. However, since November (when the Netflix was updated) I cannot even start the Netflix app without entering the Family Safety pass code. It is as if Xbox views
    the Netflix app itself as restricted content rather than the individually streamed videos. Furthermore, once the code it entered to start the app, all content is available. This pretty much defeats the functionality of the Xbox Family Settings, not to mention
    the annoyance of needing to enter the pass code every time one of the kids wants to watch a video on Netflix. The only other option is to turn Family Safety off - for ALL applications. If possible, I would be willing to add Netflix to the "game exceptions"
    list so that Family Safety continues to work for everything else, but alas, that option doesn't present itself.

    I have contacted Netflix about this issue, and they deny responsibility and blame Microsoft. I am 99% sure that the deficiency is in the Netflix app (since it worked before the update, and other apps work correctly). However, I thought I would post here to
    see if there is any glimmer of a resolution to this issue from the Xbox side.

    Is there any hope of this bug getting fixed by Microsoft (or is there even a bug being tracked by Microsoft) anytime soon? Barring that, is there any way to work around the issue?

    :)
     
    AviStettoXbox, Apr 9, 2014
    #1
  2. Graphic Disturbing Advertisements on the Dashboard

    netflix is attached to the console, not the account. So any gold accounts on your Xbox 360 console can access Netflix (providing that your family settings do not block it)
     
    Mythic xSagex, Apr 9, 2014
    #2
  3. Buffering forever

    I'm attempting to watch netflix on my 360. Was working fine until recently. It brings up the black screen that says netflix with the little buffering circle at the bottom. Circle spins forever but won't load past this screen (let it sit for more than 10
    minutes) . I've deleted and reinstalled the app like 6 times. I've cleared the cache. I can't get to netflix settings on the xbox since it won't load past the buffering screen. Logging into my netflix account from other devices seems to be working. Any suggestions?
     
    AimlessWeevil74, Apr 9, 2014
    #3
  4. Xbox 360 Family Settings not working with Netflix App

    I am also having this issue and it is causing difficulties with my two children. I do not see that I can even add Netflix to my exceptions list to bypass the safety pass code entry. I don't actually see where I can add anything to my exceptions list anymore...
    Are we working on this?
     
    DeckedTax0423, May 15, 2014
    #4
  5. thisisdnichs
    thisisdnichs Guest
    how u bypass the Parental Code.
     
    thisisdnichs, Nov 1, 2018
    #5
  6. DeckedTax0423 Win User

    Xbox 360 Family Settings not working with Netflix App

    I am also having this issue and it is causing difficulties with my two children. I do not see that I can even add Netflix to my exceptions list to bypass the safety pass code entry. I don't actually see where I can add anything to my exceptions list anymore...
    Are we working on this?
  7. thisisdnichs Win User

    Xbox 360 Family Settings not working with Netflix App

    how u bypass the Parental Code.
  8. Mythic xSagex Win User

    Graphic Disturbing Advertisements on the Dashboard

    netflix is attached to the console, not the account. So any gold accounts on your Xbox 360 console can access Netflix (providing that your family settings do not block it)
  9. KB.kellybrandon Win User

    Xbox 360 kids activity in Microsoft Family not showing

    Hiya, I'm not using the app i'm using PC to login to Microsoft family. This is the settings page and it specifically lists Xbox 360 seperately from Xbox One/Windows 10 ?!? Shown in photo below.

    Additionally if I login directly to the xbox app itself (not family app) I can see what they have been last playing on the xbox and when so there clearly is some link to view their data on the 360 console.

    I understand xbox family app/microsoft app don't work with xbox 360 but the microsoft web site definately shows 360 settings.
  10. Matcieou7th Win User

    Netflix not available on XBOX 360 for free XBOX LIVE account?

    This can happen if the Netflix credentials stored on the Xbox 360 console
    are corrupted or if there's a problem with your Netflix account. In the Xbox 360 Dashboard,
    go to settings, and then select System. Select Storage. ... Select Netflix and run the setup process

    Or

    Go to apps, select My Apps, and then select Netflix. Browse or search the Netflix library
    or your queue

    Hope that helps.
    None of that worked.

    I never had Netflix installed on my XBOX360. Did Netflix support get removed from XBOX360 because the console is too old and obsolete?

    I cannot find Netflix in Settings - System - Storage.

    Netflix does not appear in My Apps, nor Search.
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Xbox 360 Family Settings not working with Netflix App

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