Xbox 360 failing to connect to internet

Discus and support Xbox 360 failing to connect to internet in XBoX on Consoles to solve the problem; hey guys, im having a little problem connecting to the wireless network since yesterday, other devices can access it fine with no issues and after i do... Discussion in 'XBoX on Consoles' started by Meerkats Fury, Jan 10, 2015.

  1. Meerkats Fury
    Meerkats Fury Guest

    Xbox 360 failing to connect to internet


    hey guys, im having a little problem connecting to the wireless network since yesterday, other devices can access it fine with no issues and after i do a factory reset on under the config (on the xbox) it often passes the net stage and then fails on xbox
    live one time before failing on the internet every time afterwards, anyone able to help/experienced something like this?



    What Country/State/Province do you live in? England

    Modem brand & model number:

    Router brand & model number:     Belkin N+ F5D8236

    How many consoles do you have connected to this router?     1

    Wired or wireless (for each console): wireless

    If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?
    white external

    Things you have tried: restarting net connection, wired connection, restoring factory default on network settings, turning off firewalls on router, factory reset and hard reset on the router

    Is UPnP Enabled? Yes/no/Unknown     enabled

    Do you have a NAT error? If so, what is your NAT type? no, doesnt get that far

    Any Error Codes you encounter:

    Who is your ISP(Internet Service Provider)?

    After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)

    W: 0000-0021

    X: 0400 - F001

    Y: 0000 - 0000

    Z: 0000 - 0000

    ID: FFFF - FFFF

    L: 8015 - 190E

    Q: 8007 - 0435

    T: Wireless

    D: 192.168.2.1, 0.0.0.0

    S: WPA2

    C: 1



    Thanks, any help really appreciated!

    :)
     
    Meerkats Fury, Jan 10, 2015
    #1
  2. V1ctor1asSecret
    V1ctor1asSecret Guest
    Cannot connect to Xbox Live

    Same thing. It's still connecting the the wifi but then failing to connect to the internet.
     
    V1ctor1asSecret, Jan 10, 2015
    #2
  3. TanviA
    TanviA Guest
    XBox Live connection failing

    I am able to connect my PC and other devices to WiFi network. Xbox Live connection is failing after recent firmware of xbox. I was able to connect earlier. Does any one faced the problem?.

    I contacted my ISP, they says, if you are able to browse internet from internet i shouldn't have any problem with xbox.
     
    TanviA, Jan 10, 2015
    #3
  4. Meerkats Fury
    Meerkats Fury Guest

    Xbox 360 failing to connect to internet

    i just thought - i dont know if it makes any difference but i do have port forwarding set up to 3074 TCP/UDP
     
    Meerkats Fury, Jan 10, 2015
    #4
  5. dannypenfold
    dannypenfold Guest
    Hello there, you could try going into a live chat with an xbox support agent and see what support they. Can come up with how does this sound to you?
     
    dannypenfold, Jan 10, 2015
    #5
  6. Meerkats Fury
    Meerkats Fury Guest
    hey, i'll give it a go, see if they can help me out
     
    Meerkats Fury, Oct 31, 2018
    #6
  7. Meerkats Fury Win User

    Xbox 360 failing to connect to internet

    i just thought - i dont know if it makes any difference but i do have port forwarding set up to 3074 TCP/UDP
  8. Christopher Revoredo Win User

    Xbox 360 fails to connect to the internet

    On the official Xbox support page! Sometimes we need to click the "talk to an agent button"!
  9. rukiman Win User

    Xbox 360 fails to connect to the internet

    I'm not sure how to contact xbox support as the support page just goes to some automated script bot. Btw this problem has been happening for quite a while as I had trouble signing into Microsoft Live like 3 weeks ago and only took the time to troubleshoot this extensively today.
  10. Christopher Revoredo Win User

    Xbox 360 fails to connect to the internet

    Okay, let's see I recommend factory reseting the console creating a proper backup!
  11. Meerkats Fury Win User

    Xbox 360 failing to connect to internet

    hey, i'll give it a go, see if they can help me out
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Xbox 360 failing to connect to internet

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