xbox 360 error signing in before selecting profile

Fardigfire · Dec 2, 2015

i turned on my xbox today and before it even loaded to select my profile i got an error saying cannot sign in to xbox live please visit xbox.com/support no error code or anything so i thought oh well this is od so i did some research into it and suprise
suprise i found nothing so tried the usual and deleted my profile and cleared system cache and i try to redownload my profile only to find that i cant connect to xbox live at all so i run a connection test and it connects to my router and the internet fine
but refuses to connect to xbox live is anyone able to help me out with this? i tried tweeting xbox support but no reply so any help at the moment would be greatly appreciated.

:)

Tony72495 · Dec 2, 2015

Red Dead Redemption Error Message Help

I fixed it.

Go to Xbox.com and find your security settings for your profile, then find "Xbox 360 Profile Protection" and set it to require the profile to redownload the profile every time you sign in (this will also sign you off of all 360 consoles you were previously signed into).

Since my 360 had been set up to automatically sign in, I'm thinking the Xbox One thought I was still signed in on my 360, and obviously you can't be signed in on multiple Xbox's on the same profile at the same time, so it flagged an error.

At least that's my guess. I also cleared my Xbox 360 local data and did a console restart.

Just follow those steps and it should hopefully be fixed.

cross44 · Dec 2, 2015

Backwards compatibility question

You can login, make sure you are logged into a profile on your xbox one, then hit the back and start (view and menu) buttons in x360 mode... That brings up the option to sign into profiles and download profiles.

Even if you use another xbox 360 it should let you login to a xbox 360 profile and it should just say it was last signed in on another system. I'd make sure you are signed into a profile, if you are trying splitscreen stuff make sure your friend signs into his xbox one profile before then signing into his xbox 360 profile.

Awkward, but it works. Been busting up borderlands splitscreen in bc for a couple days.

MrTower19 · Dec 2, 2015

I couldn't even sign in to any of my profiles

XRaiderV1. · Oct 31, 2018

I too experienced this at about the midnight hour...I came back to it 10 minutes later and it let me in.

the down side..I'd completely forgotten what I'd tried to log in to search for on internet explorer for the 360.

MrTower19

I couldn't even sign in to any of my profiles

XRaiderV1.

I too experienced this at about the midnight hour...I came back to it 10 minutes later and it let me in.

the down side..I'd completely forgotten what I'd tried to log in to search for on internet explorer for the 360.

You Like Tyson

I have gotten this issue before, I solved this by recovering my account on the Xbox 360 Emulator, so when you start an Xbox 360 game on Xbox One, press the pause and select button at the same time to open up the Xbox 360 Guide, also make sure you aren't
signed in so it will give you the options to select a profile, or download a profile. Re-Download your profile, enter your credentials, and it should solve the issue.

Alvaro A-

Hi Gladys,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues downloading your profile on your Xbox 360. I understand that you restarted your console but it did not work on your situation.

Please verify your Microsoft account security information by following the instructions below:

Sign in to your Microsoft account

https://account.microsoft.com/

At the top, select Your info.

Verify that your sign-in information is correct, and update it if necessary.

At the upper right, select your sign-in name and then select Sign out.

At the upper right, select Sign in and enter your Microsoft account credentials to sign in.

Try to sign in to Xbox Live again.

If that does not work, please try to change your password. Please see this as a guide:

https://support.xbox.com/help/account-profile/s...

If none of the steps worked on your situation, please redownload your Xbox profile. Please see this support article for complete instructions.

https://support.xbox.com/help/errors/xbox-360/e...

Regards,

Alvaro

Hoskayra

Hi £íì£€rîþ²⅔ , my name is Oskayra and I will be happy to help you.

Yes, there are other possible ways to get your Xbox 360 account on your Xbox One S.

One way is to sign in to your Xbox 360 account on a different device, such as a computer or phone. Once you're signed in, you can download your Xbox 360 profile to your Xbox One S.

To do this, follow these steps:

1. Go to the Xbox website or open the Xbox app on your device.

2. Sign in to your Xbox 360 account.

3. Select your Xbox 360 profile.

4. Select "Download Profile".

5. Once you've downloaded your Xbox 360 profile, you can sign in to it on your Xbox One S.

To do this, follow these steps:

1. Press and hold the Xbox button on your controller.

2. Select "Settings".

3. Select "Account".

4. Select "Sign in, security and PIN".

5. Select "Add account".

6. Select "Microsoft."

7. Enter your Xbox 360 email address and password.

8. Select "Sign in."

Another way to get your Xbox 360 account on your Xbox One S is by using a USB flash drive. To do this, follow these steps:

1. Copy your Xbox 360 profile to a USB flash drive.

2. Connect the USB flash drive to your Xbox One S.

3. Press and hold the Xbox button on your controller.

4. Select "Settings".

5. Select "Account".

6. Select "Sign in, security and PIN".

7. Select "Import Profile".

8. Select the USB flash drive.

9. Select your Xbox 360 profile.

10. Select "Import."

Once you've imported your Xbox 360 profile, you can sign in to it on your Xbox One S. To do this, follow these steps:

1. Press and hold the Xbox button on your controller.

2. Select "Settings".
3. Select "Account".
4. Select "Sign in, security and PIN".
5. Select "Add account".
6. Select "Microsoft."
7. Enter your Xbox 360 email address and password.
8. Select "Sign in."

If you've tried all of these steps and still can't get your Xbox 360 account on your Xbox One S, you can contact Microsoft support for help.

https://support.xbox.com/

Greetings, Oskayra.

xbox 360 error signing in before selecting profile