Xbox 360 error code: Subscriptions-5016 7b708e98-76e9-4fce-8985-74edc3a43aad 2015/01/04 - ...

AirborneGiant2 · Jan 4, 2015

trying to change my payment option. it will not remove the old and will not let me use the new one. very frustrated.

:)

Buffgary · Jan 4, 2015

My tenure number has gone

I have the dates of my gold memberships here. Im hoping someone can tell me how to get my tenure showing. Here are my xbox live gold renewals that i got directly from microsoft. Thanks

: 03/25/2006 - 04/25/2006

.: 04/26/2006 - 04/23/2007

.: 04/23/2007 - 04/26/2008

.: 04/26/2008 - 06/04/2008

.: 06/04/2008 - 06/26/2009

.: 06/26/2009 - 08/08/2010

.: 08/02/2010 - 09/02/2011

.: 11/07/2011 - 12/07/2012

.: 09/02/2011 - 08/28/2012

.: 08/28/2012 - 11/01/2013

.: 11/01/2013 - 12/01/2014

.: 12/01/2014 - 12/02/2015

THECOOOOOOOOOON · Jan 4, 2015

Xbox One error code: XbosPurchase fbb3184b-018c-4105-80a2-e3d457f4c5e2 2015/01/04 - 16:40:08 UTC

tried to redeem xbox live gold 13 + 1 month subscription and it says: sorry something went wrong If this happens again, let us know by entering the code below at xbox.com/errorhelp so we can investigate. XbosPurchase fbb3184b-018c-4105-80a2-e3d457f4c5e2
2015/01/04 - 16:40:08 UTC tried this several times a few hours apart and got the same thing. please help. many thanks.

Mister Beep · Jan 5, 2015

Hey there AirborneGiant2!

Sorry to hear about the billing issue! For billing related issues, you will need to contact our chat or phone support agents through our Contact Us page so they can have a look
at your account.

Feel free to post back and let us know how it goes!

Mister Beep

Hey there AirborneGiant2!

Sorry to hear about the billing issue! For billing related issues, you will need to contact our chat or phone support agents through our Contact Us page so they can have a look
at your account.

Feel free to post back and let us know how it goes!

Warpro72

I did purchase a physical copy from BestBuy. I found the code and entered it and it keeps bringing up the following error. "Xbos-0x80150017-81a59d3e-acbd-4956-94f7-8352f1ffd9a9-2015/12/04 - 23:19:01 UTC. Thx.

WPAK

Hi there,

please try the steps on the following supportpages:

https://support.xbox.com/xbox-360/errors/error-code-19-01-80004005

https://support.xbox.com/xbox-360/errors/error-code-19-02-80004005

https://support.xbox.com/xbox-360/errors/error-code-19-03-80004005 https://support.xbox.com/xbox-360/errors/error-code-19-04-80004005

https://support.xbox.com/xbox-360/xbox-live/error-code-8c230002

Let us know the results

Theycallmejoeyy

support.xbox.com/.../error-code-04-800705b4

Rykker

Here are my renewal dates. There has never been a break in my gold subscription.

Start End status

12/27/2002 12/27/2003 gold

12/27/2003 12/27/2004 gold

12/27/2004 12/27/2005 gold

12/27/2005 01/11/2006 gold

01/11/2006 01/11/2007 gold

01/11/2007 01/11/2008 gold

01/11/2008 02/22/2008 gold

02/22/2008 02/11/2009 gold

02/11/2009 01/18/2010 gold

01/18/2010 01/20/2010 gold <------I think these two day periods are from when XBL was down for maintenance

01/20/2010 02/06/2010 gold or something and we were given a couple of days.

02/06/2010 04/11/2011 gold

04/11/2011 01/17/2012 gold

01/17/2012 02/05/2013 gold

04/12/2014 04/12/2015 gold <------These two most recent periods are listed out of order for some reason.

02/05/2013 04/12/2014 gold

Xbox 360 error code: Subscriptions-5016 7b708e98-76e9-4fce-8985-74edc3a43aad 2015/01/04 - ...