Xbox 360 error code: 61ca4

SinewyTurtle77 · Dec 28, 2014

cannot redeem xbox gold membership 12 months prepaid card says Something went wrong.

:)

PB7 · Dec 28, 2014

Any one heard about Error code E25 ?

Hey Ggaatos, give this a shot -> E25 Error Code | Xbox 360 Console Error . Let us know your results!

cross44 · Dec 28, 2014

Issue Buying BC Game Directly From XB1: L4D2

So I'm having trouble buying Stick Of Truth from the XB1 store on the console. I know you're supposed to be able to click show price and then go through the steps on buying it directly from the console. However, for some strange reason when I click show price, it brings up an error and tells me something like "you are unable to buy this game from the xbox one at this time. Please buy from the xbox 360 store" then it gives an error code. I've had no issues buying other games directly from the XB1. What's going on with this one?Click to expand...
Click to expand...

Quick question, well two really. What was the error code? Did you ask google what the error code meant?

Also, if the xbox is having status issues that can cause stupid error codes to drop. Usually though once you google the code you'll know what the issue is, and if the issue isn't related to the internet, i'd still hit up status page for xbox just to make sure.

Which i'll do before i hit post. Xbox Live Service Status | Xbox Live Service Outage seems everything is normal right now, so hit us up with the error code, i'd try again though.

Mister Beep · Dec 29, 2014

Hey there SinewyTurtle77!

Sorry to hear about the code redemption issue! I moved your thread to our Xbox 360 support forums for better visibility.

Have you tried redeeming that code on your Xbox console as well as our Code Redemption page? Try both places and be sure to type each character exactly as it looks on the card. You can also
give our Xbox Live Code Redemption Troubleshooter a shot to troubleshoot the code.

If you continue to experience issues redeeming the code, I recommend contacting our chat or phone support agents through our Contact Us page so they can have a look at the code!

Mister Beep

Hey there SinewyTurtle77!

Sorry to hear about the code redemption issue! I moved your thread to our Xbox 360 support forums for better visibility.

Have you tried redeeming that code on your Xbox console as well as our Code Redemption page? Try both places and be sure to type each character exactly as it looks on the card. You can also
give our Xbox Live Code Redemption Troubleshooter a shot to troubleshoot the code.

If you continue to experience issues redeeming the code, I recommend contacting our chat or phone support agents through our Contact Us page so they can have a look at the code!

WPAK

Hi there,

please try the steps on the following supportpages:

https://support.xbox.com/xbox-360/errors/error-code-19-01-80004005

https://support.xbox.com/xbox-360/errors/error-code-19-02-80004005

https://support.xbox.com/xbox-360/errors/error-code-19-03-80004005 https://support.xbox.com/xbox-360/errors/error-code-19-04-80004005

https://support.xbox.com/xbox-360/xbox-live/error-code-8c230002

Let us know the results

VibroPlex

And when Microsoft does not document the problem, well, we have to try a LOT of solutions and see what works. It's the joy of being a volunteer in this forum. I did check
http://support.xbox.com/error-code-lookup as well as trying

http://support.xbox.com/xbox-360/errors/error-code-80048821 and
http://support.xbox.com/xbox-360/errors/error-code-8004-8821 to no avail.

WPAK

Hi there,

in regards to that specific error code please try these steps:
https://support.xbox.com/xbox-360/errors/error-code-8C150009

There are no known issues currently showing on the service status page in regards to Xbox 360

Let us know the results

WPAK

Hi there,

please try the steps on this support page, specifically for this error code:
https://beta.support.xbox.com/help/errors/xbox-360/error-code-80151103

Keep in mind that a password may not be longer then 16 characters (or 12, I forgot) on the Xbox 360.

Xbox 360 error code: 61ca4