XBOX 360 Error 801540A. Having Trouble Downloading/Signing in My Profile account

I'm hoping somebody has any info on this.

XBOX 360 Error 801540A. Having Trouble Downloading/Signing in My Profile account

Do you have two step verification turned on?

Hi Solanthel

Here is some info I found regarding the error. I hope you solve the issue. Please let us know if anything helped or if you still are having issues.

Error 80154016 occurs when try to change the Microsoft account associated with your Xbox Live profile

Problem

You see the following error code and message when you try to change the Microsoft account that is associated with your Xbox Live profile:

Can't retrieve information from Xbox Live. Please try again later.

Status code: 80154016

This issue can occur if one of the following conditions is true:

• There’s a problem with your Microsoft account. For example, the Microsoft account might have been deleted or blocked, or there may be a problem with the security information in the account.
• Your Microsoft account is associated with two gamertags.

Solutions

Solution 1: Verify that you are not signed with the old Microsoft account

To resolve this issue, verify that you are not signed in with the old Microsoft account on another device. For example, verify that you are not signed in with the old Microsoft account on your home computer or smartphone.

If you are signed in on another device, sign out and then try again to associate your profile with a different Microsoft account.

Solution 2: Verify the information for your Microsoft account

1. Sign in to your Microsoft account.
   Note If you forgot your password or can’t sign in by using your password, reset your password.
   
2. Note any error messages that are displayed.
3. After you resolve any errors, verify the information for your Microsoft account. For example, verify the billing information and the information in the Password and security info section.
4. Sign out of your Microsoft account, and then sign in again.
5. Sign in to Xbox Live and try to download your profile again.

Solution 3: Try to sign in at Xbox.com

1. Click Sign In at the top of any xbox.com page, such as this one.
2. Type the user name and password for your Microsoft account, and then click Sign In.

Solution 4: Clear the system cache

1. Press the Guide button on your controller.
2. Go to settings and select System Settings.
3. Select Storage or Memory.
4. Highlight any storage device, and then press Y on your controller. (It doesn't matter which storage device you select; the cache will be cleared for all storage devices.)
5. Select Clear System Cache.
6. When prompted to confirm storage device maintenance, select Yes.

Solution 5: Move and then redownload your Xbox Live profile

1. Format a spare USB flash drive as a Memory Unit.
2. Move your profile to the flash drive that you formatted in step 1. To do this, follow these steps:
   1. Plug the USB flash drive into your console.
   2. Go to settings and select Storage.
   3. Select All Devices.
   4. Select Gamer Profiles, and then select your gamer profile.
   5. Select Move.
   6. Select the USB flash drive that you want to move your profile to.
   7. Remove the USB flash drive from your console.
3. Redownload your profile. For help, see Download, move, or delete your Xbox Live profile.

Workaround

To work around this issue, create a new Microsoft account to use. To create a new account, go to accounts.live.com.

If you still experience the problem, contact Xbox Support by clicking the “Contact us” link at the bottom of this page.

No the password is fine. it lets me put it in all the way. In fact my password was shorter before i changed it. I thought by changing it would help, but before i did. i had same issue. I already went to storage Pressed Y to clear cache and format,. I
even reset all to default settings on the network configuration options. After I did that, still nothing. I did it again then i turned off xbox, reset my router for a whole 5 minutes and unplugged xbox from power. Then plugged and booted everything back up,
but the issue remains. Everytime I test my network.. Everything connects fine but then it says service alerts with the yellow icon thing. I went to check the site but everything seems to be up and running except for Fortnite. but im assuming all that is for
xbox one. I cant find anything on xbox 360. Its annoying because i ordered a brand new xbox controller and a power cord cause that's all that i had missing after i puled out the xbox from my garage. Now i feel like i spent money for no reason. I just wish
xbox would migrate everything 360 to xbox one so i dont have to switch and run into these problems .

Hi Solanthei,

sorry to hear. Maybe your new Password is to long!? The 360 has got a 16 character Limit!

If you have two-step verification on your Microsoft account, be sure to create a new app password to use with your account. See
About two-step verification.

Hope this helps and please keep us informed