Xbox 360 discs no longer working on my xbox one.

TrentStrickland3 · Dec 30, 2021

I don't recall the last time I loaded a 360 game, but it was a few months back. Tonight I tried to insert my disc of fallout new vegas, and I get the error 0x8082000c and get told to check backwards compatibility lists.

Only I KNOW for a fact new vegas works on the xbox one. I tried every other 360 game already installed and I get an identical error code for every game. Dvd movies play fine. Xbox one games play fine. I've tried the power cycle thing but I'm stumped otherwise.

A search of recent help threads elsewhere show similar people having problems the last month or so.

Have I missed a memo here? How panicked should I be?

:)

JPW062

When i bought my xbox One I gave my old Xbox 360 to my nephews, so I no longer have access to it. I think the controllers no longer work and they may not have it anymore. All the games I had on 360 were physical discs.

If I had an original physical disc of a game that is now BC and tried to play it in my xbox one might that work? I could probably get one cheaply. I am going to be super ticked if the only way to solve this problem is buying an $80 refurbished Xbox 360
from gamestop.

TrentStrickland3

I've tried power cycling several times already. What happens if a factory reset doesn't work?

Jesse E'

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I'll recommend you do a power cycle to clear the system cache

- Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.

- Unplug the console's power cable. Wait 2 minutes.

- Plug the console power cable back in. Press the Xbox button on your console to turn it on and check if it's all good.

If that doesn't help, I'll suggest you try doing a factory reset keeping games and apps on your console. This will refresh the console and remove all potential bugs without deleting any game data.

- Press the Xbox button to open the guide.

- Select Profile & system > Settings > System > Console info.

- Select Reset console.

- Choose Keep Games and Apps

Once that is done, you'll need to sign into the console using your Microsoft account credentials. If the issue is with your console, that should fix it.

Jesse E'

That I can't say for sure, I just did a web search that brought similar result https://answers.microsoft.com/en-us/xbox/forum/...

TrentStrickland3

Why would discs suddenly stop working if it's not a physical issue? Could a firmware update have done something?

Xbox 360 discs no longer working on my xbox one.