Xbox 360 disconnects from XBL on regular basis

Discus and support Xbox 360 disconnects from XBL on regular basis in XBoX on Consoles to solve the problem; For a while now I have been experiencing network issues on my Xbox 360 console. It will disconnect on a regular basis and the connection quality to the... Discussion in 'XBoX on Consoles' started by Ano Ko wa, Nov 14, 2015.

  1. Ano Ko wa
    Ano Ko wa Guest

    Xbox 360 disconnects from XBL on regular basis


    For a while now I have been experiencing network issues on my Xbox 360 console. It will disconnect on a regular basis and the connection quality to the party chat is always poor (lag and keeps disconnecting/reconnecting automatically). It usually lets me
    reconnect right after but it is a real nuisance to get kicked from games and party chat.

    I have been all of the troubleshooting I could find which unfortunately hasn't helped. So far I have tried (in this order):

    • Updated console (had to use a flash drive, oddly enough would hang and then got error code when trying to download it from system, I do not recall which one)
    • Hard reset
    • Trying both wireless and wired configurations (tried moving to other wired ports on router and replacing cable)
    • Rebooting my modem and router (several times)
    • Verified I had a good connection speed and quality
    • Checking ports on my router (nothing is blocked)
    • Clearing cache
    • Removing/re-inseting the hard drive
    • Factory reset/wiped hard drive clean of all data
    • Re-downloading my gamertag
    I do not have any similar connection issues on my PC, Xbox One, PS4 etc regardless of connection type. I'm starting to think that it is the console itself but I'd hope there would be more troubleshooting I could try before having to repair/replace the unit.

    :)
     
    Ano Ko wa, Nov 14, 2015
    #1
  2. Cataclysm83
    Cataclysm83 Guest
    Server diconnections

    I have noticed that on my 360 I seem to get disconnected a lot from XBL but on the xbox one I never have that problem
     
    Cataclysm83, Nov 14, 2015
    #2
  3. smileskybird
    smileskybird Guest
    Having to be present

    What's worse is Xbox 360. When there's an update on 360, your console abruptly disconnects you from XBL, abruptly disconnects you from your XBL Party with your friends, then takes 10 hours to complete, lol just kidding. Like Internet Expert said, Xbox 1
    has instant on, where your console does updates automatically in the background.
     
    smileskybird, Nov 14, 2015
    #3
  4. Xbox 360 disconnects from XBL on regular basis

    Hi, in the troubleshooting, I do not see if you have tried to connect other way, preferably that do not have firewall restrictions, for example using 4G mobile connections, maybe you can test before having to repair/replace the unit.
     
    Luis E. Arevalo, Nov 25, 2015
    #4
  5. Luis E. Arevalo Win User

    Xbox 360 disconnects from XBL on regular basis

    Hi, in the troubleshooting, I do not see if you have tried to connect other way, preferably that do not have firewall restrictions, for example using 4G mobile connections, maybe you can test before having to repair/replace the unit.
  6. W10ch Win User

    I repeatedly keep getting kicked off!!

    I have to agree that it is a proble with XBL. The only thing that disconnects is the Xbox, computers etc stay fine. I live in England and we have the same problem over here on a daily basis.
  7. smileskybird Win User

    Having to be present

    What's worse is Xbox 360. When there's an update on 360, your console abruptly disconnects you from XBL, abruptly disconnects you from your XBL Party with your friends, then takes 10 hours to complete, lol just kidding. Like Internet Expert said, Xbox 1
    has instant on, where your console does updates automatically in the background.
  8. o0 DeeDouble 0o Win User

    It wont let me recover my account?

    Seems to be the same problem xbl had a month ago. Unable to download my profile after a failed attempt at signing in. Its used on a regular basis. Working fine 24hours ago and now nothing...
  9. Lord Dirt Win User

    Xbox One Cloud Updates May Force Mid-Game Reboot

    [quote user="IceStorm III"]

    Believe the same is effectively true today. If there is a firmware update to the 360, it can't get back on the service until it is updated. A 3am local time update on a weekly or monthly basis would seem to be fine.

    [/quote]

    360 does not need it on a regular basis
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Xbox 360 disconnects from XBL on regular basis

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