Xbox 360 controller can’t connect

The link opens correctly for me. Try going to https://beta.support.xbox.com/ and search can't connect 360 controller which will give you an article titledXbox
360 Wireless Controller disconnects or can’t connect

Hi AshyLarry1,

I understand you are having controller issues, is DBRB2 the only game this is occurring with or are there other games as well?

For troubleshooting your controller try here Xbox 360 Wireless Controller disconnects or can’t connect

Hello,

What console are you referring to - Xbox 360, Xbox One or Series X|S? What exactly happens when you try to connect/sync the controller?

For Xbox 360:

Connect a controller to your Xbox 360 | Xbox Support

Xbox 360 Wireless Controller disconnects or can’t connect | Xbox Support

For Xbox One and Series X|S:

Connect an Xbox Wireless Controller to your console | Xbox Support

Troubleshoot your Xbox Wireless Controller | Xbox Support

Hope this helps.

Hi there Xbox360fanguy99,

Thanks for the update on the issue. If the controller is not responding, I recommend to try: Xbox 360 Wireless Controller
disconnects or can’t connect.

If your controller still doesn’t work correctly, it’ll have to be replaced. You can order a replacement Xbox 360 controller from the
Device Support.

Hope this helps.

Hi,

If you're having trouble connect your controller to your console, I would suggest trying this link: Xbox 360 Wireless
Controller disconnects or can’t connect

If none of those steps work and you have tried other controllers, it could be that the console needs to be sent for repair: Warranty and service