Xbox 360 connects to my network but not the internet Using Untangle

DoctorUhOh · Sep 8, 2014

To Whom it May Concern,

I have not played my Xbox 360 in a couple months and turned it on to play but it could not access the internet. There have been no changes in my network and the last game I played online was Titanfall. All other devices on my network are functioning properly
including my PS3. Here are the details of my setup below.

What Country/State/Province do you live in?

Modem brand & model number: Motorolla Surfboard SB6121

Router brand & model number: Untangle v10.2.1

If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?: Wired

Things you have tried: Factory Resetting Network Connection, Manual DNS on 360, Rebooting 360, Resetting Port Forwarding; Bypass Filters; DHCP settings; and QOS settings, and yes I rebooted my network devices and modem.

Is UPnP Enabled? Yes/no/Unknown: No and Untangle does not have UPnP

Do you have a NAT error? If so, what is your NAT type?: No

Any Error Codes you encounter: Yes, Please see below.

Who is your ISP(Internet Service Provider)?: Comcast (The Scourge of ISPs)

After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)

W: 0000 - 000B

X: 0000 - F009

Y: 0000 - 0000

Z: 0000 - 0000

ID: FFFF - FFFF

L: 0015 - 10F1

Q: 8007 - 0435

T: Wired

A: 10.2.4.50/255.0.0.0

G: 10.1.1.1

D: 8.8.8.8/8.8.4.4

S:

C:

:)

DanielleNaomi4 · Sep 8, 2014

Don't follow advice - error 8015190B

I cannot connect to the internet on my Xbox 360, and when I login on the computer, everything is fine. This is my problem. My Xbox 360 will connect to my network but will not gail internet access.

Dat Chocobo · Sep 8, 2014

xbox wont connect to internet

my xbox 360 wont conect to the internet, it can connect to the network but not the internet, it has before but not recently.

please help

DoctorUhOh · Sep 8, 2014

What Country/State/Province do you live in?: USA/MA

Real Wreckage · Oct 31, 2018

Hello DoctorUhOh,

I am very sorry to hear that you are experiencing connection issues. You can go to this link to troubleshoot your connection to Xbox Live:

support.xbox.com/.../connectivity-solutions

Best of luck!

DanielleNaomi4

I cannot connect to the internet on my Xbox 360, and when I login on the computer, everything is fine. This is my problem. My Xbox 360 will connect to my network but will not gail internet access.

XBF Brad A

Hi Profemati,

Thanks for reaching out to the forums. We understand you have issue with connecting to internet. We recommend the

Xbox 360 wireless connection guide. Has all errors that Xbox 360 shows for internet/network connection.

Hope this helps.

Brad

Mrcarbonated

All of my network settings are normal. My console is hardwired and when I test the connection, it can connect to the network and the internet but not Xbox Live. It really seems like they shut down all of the 360 servers

DanielMillan13

i have the same problem with my xbox slim it says "to use a wireless internet connection connect an xbox 360 wireless networking adapter to your console"

Slantsfan

Ah, yes. I am familiar with internet connection sharing and network bridging. But my pc won't actually recognize my 360 as a network. I open my network connections and there is no port or connection for the game system. I have the internet source recognized,
but not the other half of the issue.

Xbox 360 connects to my network but not the internet Using Untangle