xbox 360 cant buy anything with

Discus and support xbox 360 cant buy anything with in XBoX on Consoles to solve the problem; I have 20 euro in my microsoft account, but cant buy anything. I am trying to buy a game pack When I go to confirm purchase (via browser), it says... Discussion in 'XBoX on Consoles' started by drugy life64, Mar 2, 2014.

  1. drugy life64
    drugy life64 Guest

    xbox 360 cant buy anything with


    I have 20 euro in my microsoft account, but cant buy anything.

    I am trying to buy a game pack

    When I go to confirm purchase (via browser), it says "You have no valid payment options on file."

    Please help

    :)
     
    drugy life64, Mar 2, 2014
    #1
  2. cant buy anything

    Hey everyone!

    Sorry to hear about the purchasing issues! We have received reports that this issue has been resolved, if you are continuing to run into purchasing issues be sure to let us know. Thanks!
     
    Mister Quimby, Mar 2, 2014
    #2
  3. onyxishere
    onyxishere Guest
    Cant buy anything

    Sorry to hear it. For billing issues you'll need to call phone support. Please click this link to get the number for your region Customer Support
     
    onyxishere, Mar 2, 2014
    #3
  4. Smwutches
    Smwutches Guest

    xbox 360 cant buy anything with

    The website has not been updated to use the new currency system. You'll need to make the purchase on the console in order to use the currency in your account.
     
    Smwutches, Mar 2, 2014
    #4
  5. drugy life64
    drugy life64 Guest
    Thanks Smwutches

    When my kid tries to do this, the prices show up as GBP (however his credit is in Euro) and there is no option to pay with his credit.
     
    drugy life64, Mar 2, 2014
    #5
  6. Smwutches
    Smwutches Guest
    Smwutches, Mar 2, 2014
    #6
  7. drugy life64
    drugy life64 Guest
    from Sign in to your Microsoft account there is GB and IE with GB coming up as the default. Those this mean my region is GB? If so do I need to change it to IE to get access to EUR credit?

    How do I do this?
     
    drugy life64, Mar 2, 2014
    #7
  8. Smwutches
    Smwutches Guest

    xbox 360 cant buy anything with

    If it's showing 2 different regions then yes you would need to change it to IE. I'm not sure if that means you'll need to migrate your region or if it's just something billing can change though. You'll want to contact support to see if it's something they
    can switch for you.
     
    Smwutches, Oct 31, 2018
    #8
  9. Smwutches Win User

    xbox 360 cant buy anything with

    If it's showing 2 different regions then yes you would need to change it to IE. I'm not sure if that means you'll need to migrate your region or if it's just something billing can change though. You'll want to contact support to see if it's something they
    can switch for you.
  10. drugy life64 Win User

    xbox 360 cant buy anything with

    Thanks Smwutches

    When my kid tries to do this, the prices show up as GBP (however his credit is in Euro) and there is no option to pay with his credit.
  11. Smwutches Win User

    xbox 360 cant buy anything with

  12. Smwutches Win User

    xbox 360 cant buy anything with

    The website has not been updated to use the new currency system. You'll need to make the purchase on the console in order to use the currency in your account.
  13. drugy life64 Win User

    xbox 360 cant buy anything with

    from http://commerce.microsoft.com there is GB and IE with GB coming up as the default. Those this mean my region is GB? If so do I need to change it to IE to get access to EUR credit?

    How do I do this?
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xbox 360 cant buy anything with

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