Xbox 360 billing address problem

You would need to contact support and they can help you with purchasing issues. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello AbdullahXbox, the region of your account, your payment methods and your billing address has to be the same, if you are in the UK then everyone has to belong to the UK.

might be, i think that the billing adresses are in denmark and the acc. in UK

Then this is the problem. The Xbox 360 marketplace is more restrictive, and your account country must match your billing address country.

Even if it's a free game, you need to "purchase" the free Xbox 360 games with Gold for 0.00. And if the billing address doesn't match your account country, it won't work.

It would be whatever address your credit card bill or your bank statement is sent to

@ausericus after searching the error code

Error 8C15000C occurs when making a purchase through Xbox Live on Xbox 360

You see the following error code when you try to make a purchase on Xbox Live on Xbox 360:

8C15000C

This may mean that you have entered one of the following incorrectly:

•Billing address

•Zip Code or postal code

The information you entered doesn't match the billing address or code used by your credit card company.

Solution

Make sure you've correctly entered the billing address and Zip Code or postal code for your Xbox Live or Music Pass account. Make sure that it matches the billing address and code used by your credit card company. To change the billing address for your Xbox
Live or Music Pass account, see How to change or update Xbox Live billing account information.

If you keep experiencing the problem, contact
Xbox Support.