Xbox 360 account won’t download (I’ve tried most suggestions)

I am quite Sorry then. The response felt automatic. I have tried both WiFi and Ethernet cable but I mainly use WiFi. Thanks for the suggestion. I tried reverting everything to default and it still didn’t work.

Im honestly at a complete loss here

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. Normally the solutions you tried would solve the problem, I also noticed that on another console your account works normally, maybe it's a problem with your Xbox 360. Anyway, I suggest you read the article below for possible solutions.

https://support.xbox.com/en-US/help/errors/xbox...

- If none of the solutions contained in the above article solve the problem, I suggest you try the alternatives below.

Turn off the console, remove the power for a few minutes, and try adding your account again.

*Thank you in advance for contacting, I hope this can help you.

Given the solutions we've tried, I'm afraid it might be a problem with the account, so I'll suggest you contact Microsoft support directly, for that follow the instructions below, please.

Visit the website: https://support.xbox.com/en-US/contact-us

Click on contact us

Or

ask an agent a question

- Describe the problem you are having, if you are going to use the ask a question to an agent option, to get redirected faster to a real person, enter the term 'talk to agent' and then choose the categories of your problem.

- Choose to get a callback or talk to one of the community gamers, you will be redirected to the right sector

First off I’ve been a member since 2012 so I don’t know why you are saying “welcome”. The title of my question is in braces (tried most suggestions) so I’ve done the simple “unplug my Xbox for a couple minutes”. You said something about my Xbox possibly malfunctioning? my post states that i can download and sign in almost any other account just fine. I can also run games, play online and hook up any peripheral to the console with no issue. So it’s NOT my Xbox. This response seems completely robotic but I will go into even more detail just in case.

It will let my type in my password and email. It’ll take me to “downloading profile” only get about 1/6 of the way download and give me the 80151103 error.

What I’ve done:

All security details are correct and in date. I even reset my password to less than 12 characters.

I’ve tried every solution linked by the independent advisor.

Clearing cache

Turning auto renewal off and back on.

Unplugging power source for 10 minutes, cleared cache and tried redownloading.

Checked if there was any interference with my gateways or modem.

Tried using a different storage device.

2 factor has NEVER BEEN TURNED ON

I’ve probably done a few more things but I can’t think of them off the top of my head. This is absolutely ridiculous. I should not have to jump through so many hoops just to get an XBOX 360 PROFILE DOWNLOADED.

No it’s not my friends console dude…. It’s MY PERSONAL CONSOLE. With a profile that’s been around for over a decade. I can’t download onto MY PERSONAL XBOX. I’m trying to download a profile I’ve been using for YEARS on a console I play multiple times a week. and ANY OTHER ACCOUNT WORKS FINE ON MY XBOX. My old account with all the DLC does not work. It works on one other Xbox 360 but it’s been downloaded there for at least 5 plus years. That doesn’t account for Xbox updates or anything else.

This Xbox can download, sign in, and go online with ANY other account but this one. I’ve downloaded 3 accounts yesterday on this Xbox to see if that was the problem. They all downloaded and signed in to Xbox live. An Xbox just doesn’t malfunction on a single account and if it has I’d like to see some cases of that