Xbox 360 account not working properly.

Hi, I hope you're doing well and safe out there. I'm an Independent Advisor and I’m happy to help you today.

Let's try some steps to isolate the issue. Kindly go to "Settings" then "System" and select "Storage" once there click the option that says "Clear local Xbox 360 game saves' . Once the console restarts launch your Backward Compatible game and when it starts up press both the "View" (with the little windows) and the "Menu" (three little lines) at the same time and go to the "Download Profile" option and enter your email and password and then try to check if you can play your games after.

Please also check the link below for more troubleshooting steps:

https://support.xbox.com/en-US/help/errors/xbox...

We received a used xbox 360 S from a friend. We can't seem to sign in or create a new profile to play any games. The system update won't take. Clearing the cache won't work, nor deleting profiles etc. It won't connect to xbox live either (even though
it gets as far as connecting to our wifi). There are some corrupted files (in memory and profile) We can't format either. I'm worried the internal HD is bad. However, ours has the internal memory unit 4GB which can't be removed. If we purchase a new hard
drive, will it even help?

The steps above are all valide but, like many other things HDD are still susceptible to breaking or wearing out! I myself experienced a similiar problem! If those steps above did not work you may have to buy a new hard drive! Yours could have become corrupt!
If this is the case even a reformat will not help, u must buy a new one! I'm sorry your having these problems but maybe our answers have helped you in some way and you can get back to the unmatched experience which is the xbox! Thank you for being a loyal
Xbox customer! Arigato

This could be from numerous things. I would first remove your HDD to rule that out. If your console is still sluggish after the removal of your HDD (you can download your profile onto a USB stick and use that to test), then it could be your HDD. Clear space
on your HDD, and clear you cache as well. Redownloading your profile can help as well. (after deleting it). If nothing else bites, then it could be your internet connection. I would reboot your network hardware, waiting 30 seconds after unplugging to make
sure all power is drained and that a proper reboot can be done.

Hey there Mojo! If you are having trouble playing multiple discs, I would start with our

Xbox Disc Drive Solution. Let us know how that goes and what recommendations it makes. Thanks!