Xbox 1x Warranty in India

Discus and support Xbox 1x Warranty in India in XBoX on Consoles to solve the problem; My xbox 1x is not turning on and need to be repaired. It is under warranty but the portal says out of warranty when registered with serial number. I... Discussion in 'XBoX on Consoles' started by AkhilPakkath, Aug 26, 2019.

  1. AkhilPakkath
    AkhilPakkath Guest

    Xbox 1x Warranty in India


    My xbox 1x is not turning on and need to be repaired.

    It is under warranty but the portal says out of warranty when registered with serial number.

    I have the proper invoice which can show the console is under warranty.

    How can I request a service?

    Notes : Device was bought from Amazon with MS 1 Year warranty.

    :)
     
    AkhilPakkath, Aug 26, 2019
    #1
  2. bowski477 Win User

    Xbox 1x Warranty in India

    Was is a 3rd party seller on Amazon? It's possible that the warranty only covered from the time when the 3rd party purchased it to a year after that. Are you able to reach out to the seller on Amazon to question this?
  3. XBF Amber M Win User

    Xbox 1x Warranty in India

    Hi AkhilPakkath,

    Thanks for reaching out to us in the forums with this question regarding your Xbox One X warranty. I would recommend that you
    contact Xbox Support directly for assistance or questions regarding the warranty on the console if you purchased it new off of Amazon. Be sure to have your proof of purchase
    (receipt) when you do so. Alternatively, as our MVP Ambassador has stated, you may also wish to reach out to the seller to enquire if the console was previously registered to them at an earlier date.

    I hope that this information helps you out and please let us know if you have any further questions.
  4. IceStorm III Win User

    Xbox 360s Disc Drive Problem

    [quote user="BidibidiStand"]I want my full rights as a Microsoft Xbox Customer[/quote]Then buy a Microsoft product intended for use in India?
    and my Console to be covered under warranty in India as I live in India
    It doesn't matter where you
    live, it matters where the product was purchased.
    and also I am a registered Xbox customer from India only.
    Registering on a site from a country does not magically make all products you purchased fall under that country's warranty.



    There are products that come with international warranties. The 360 is not one of them.
  5. KindGryphon Win User

    Adapter is burnt the first time I plug in.

    Yeah if you ended up using the power brick that came with the xbox when you bought it in the US and plugged it in while in india you would have fried your xbox one.

    The voltage in india is 220v and the voltage the US power bricks use are only 110v.

    If you used the US power brick in india this is would NOT be covered under warranty.
  6. Leoishere Win User

    Customer care is Pathetic

    let me give me you in details.. Before purchase I contacted xbox live chat and ask if out of region DVD will work or not and what need to get it work in india. Executive told me to replace power adapter because current will not work it covers in warranty
    you can change it US as well in India. That is why after reaching to India after so much search I had called Today)India Support Live chat people gave me India Support number after calling them they told me they cannot replace it as it is out of US and I
    need to pay 4100/- My question if I would have known this I could have bought it from US or get it replace there.. first they waste my time,money what kind of support is this. What kind of warranty which is applicable in US only when I asked to purchase warranty
    of INDIA they told me it cannot happen .. if you purchase it will be applicable in US only..
Thema:

Xbox 1x Warranty in India

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