Xbox 1s - xboxlive gold request to join and pay when already have subscription

bh1971 · Sep 6, 2018

Hi - just wondering if anyone can help.

I've got xbox live subscription running until next year. Using xbox 1s

Every game that require you to log on 'live' keep coming up with 'join xbox live gold' with payment options when I already have a paid subscription.

Wondering if you could help,

Thanks

:)

Suzadaisy · Sep 6, 2018

Xbox One Gold Membership Problems

i pay for a gold membership every month but when i go online to xboxlive, it says i have no subscriptions. i want to switch payment options but cant do it on the xbox

SomberHydra2556 · Sep 6, 2018

trying to set up my sons xboxlive account

I have an xboxlive account on our 360 console and bought my son a 3 month xboxlive subscription and when we try to sign him up it says this account is already associated with another profile, Does he need to join with a different email address and password?
or/ any help would be great thanks

M3tal Daz3 · Sep 6, 2018

For this issue you would need to contact xbox support: (800) 469-9269 if you're in the US/Canada or Contact Us | Xbox Support

XBF Aaron G · Nov 2, 2018

bh1971,

Hello fellow gamer! We had an Xbox live status alert on the 6th of Sept. This was causing a couple of issues with the xbox live subscriptions. Check your
settings> account> subscriptions> and check your Xbox live status. If you are still inside your subscription and it asks to purchase live, try a

power cycleof the console.

If this does not work try
removing and adding your profile back to the Xbox. Please make sure you have your Microsoft email and password to complete the task.

Happy gaming!

M3tal Daz3

For this issue you would need to contact xbox support: (800) 469-9269 if you're in the US/Canada or http://support.xbox.com/contact-us

XBF Aaron G

bh1971,

Hello fellow gamer! We had an Xbox live status alert on the 6th of Sept. This was causing a couple of issues with the xbox live subscriptions. Check your
settings> account> subscriptions> and check your Xbox live status. If you are still inside your subscription and it asks to purchase live, try a

power cycleof the console.

If this does not work try
removing and adding your profile back to the Xbox. Please make sure you have your Microsoft email and password to complete the task.

Happy gaming!

Suzadaisy

i pay for a gold membership every month but when i go online to xboxlive, it says i have no subscriptions. i want to switch payment options but cant do it on the xbox

SweetFoal596678

i assume that your gold has already ran out?

you can go to your subscriptions page on the Xbox website and turn of reoccurring subscription. it will not charge you again and when your gold runs out if it hasn't already you wont get billed but wont have gold you then can go and pay it monthly instead
if you would prefer.

Auswulf

You can not use any of the all ready payed for subscriptions unless you folk out for Gold Membership. You have already payed the third party to use the whatever subscription service, payed your ISP for internet access and you have already payed Microsoft
for the Xbox console in which you now own. We should be given access to these third party applications whether we pay gold or not should be irrelevant.

Xbox 1s - xboxlive gold request to join and pay when already have subscription