xbox 1s switches randomly switches off & on

SC2910UMB · Dec 24, 2016

Just got new xbox 1s.

Was trying to set it up but it switches off & back on

:)

Super786Warrior · Dec 24, 2016

I have issues with my xbox one s

Just got a xbox one s and i signed in my account now my xbox randomly switches off and i cant send messages tomy friends on xbox using xbox one s or laptop wha do i do?

Mr.Piddybuddy · Dec 24, 2016

XBox app cannot wake up XBox

This seems to be a randomly returning problem. The XBox is in sleep mode (white light on power supply) and the XBox app can find it. I guess, if it couldn't find the XBox on the network, it would not offer to switch on / wake up. But trying so won't work.
No reaction on the XBox, the app says "could not switch on". But I can ping the box's IP.

This has worked before.

Mister Maka · Dec 26, 2016

Hey there SC2910UMB!

Sorry to hear your Xbox One powers on and off. To start out, do you have your Xbox One connected directly to a wall outlet, or are using a power strip? If you're using a power strip, make sure to plug it directly into a wall outlet to avoid power issues. Let
us know how it goes

Mister Maka

Hey there SC2910UMB!

Sorry to hear your Xbox One powers on and off. To start out, do you have your Xbox One connected directly to a wall outlet, or are using a power strip? If you're using a power strip, make sure to plug it directly into a wall outlet to avoid power issues. Let
us know how it goes

ShawnDog74

I used to have the digital purchase but then I lost it when I switched to the Xbox 1s

whyayemincepie

Hi, check the link out to troubleshoot the issue and let me know how you get on:

support.xbox.com/.../console-turns-off-unexpectedly

aUK TOP MAN

Have you found out the reason at all because mine keps on doing the same thing . Thanks

MisterYellowPL

It worked, I switched off security and I got connected but after 5 mins I get disconnected randomly ...

xbox 1s switches randomly switches off & on