xbox 1s sign in issue

Hello, since you have already tried the reset multiple times and have also tried troubleshooting steps online. The last option you still have would be to create an order for your device.

Please click on this link and follow the steps on it:

Getting your Xbox device serviced | Xbox Support

Is there any signs of life? Any lights coming on anywhere?

Hey there, we’re probably going to need some more information for any of the ambassadors to be able to help out properly. So first thing is if everything is plugged in, and you hit the power button, is that coming on? Then if the power button is coming on
and the TV is on is your TV saying “no signal “or is it just black and blank? Those are the first two major questions because the first question can tell us if there is possibly a power supply issue and the second one of there is an HDMI issue of some sort.

a quick following question is how long have you had this console for?

Mobile (samsung) and Xbox 1s

You would have to set the new xbox as son 1s Home xbox then son 2 would be able to play any digitall game that son 1 owns. You can also share the gold subscription this way so really would only need one gold subscription.

Now if Son 2 would want to play on Son 1s console he would have to be signed in with son 1s account since you can only set one console at a time as the home console and can only switch which console is the home console 5 times a year.

This link will explain it better.

https://support.xbox.com/en-US/games/game-setup/my-home-xbox