Xbox 1

If you have exceeded the amount of home resets you can do you will have to contact official support at support.xbox.com/contact-us for further assistance.

I must have missed the need for a Grammer Natzi......

Maybe the support or even the Xbox 1 area would be a better place for discussion....

Seems the OP made You Look Bis...

Good Luck!!!

Can cause problems, not will. The latter is a definite article, which I did not state.

If it is completely false, then please tell me why what I describe is recommended for issues such as crashing back to the dashboard.

Hey GiganticSpy5357,

Thanks for posting on the forums today! I'd be happy to help.

Pre-paid redeemable codes are region specific based on where it was purchased and the region your Xbox and account are set to. The region the code was purchased from and the region the Xbox and account is set to have to be the same.

Make sure your Xbox is set to the correct region by checking out this
link and following the steps. If the console is set up correctly then the code that was purchased is from another region and you would need to go back to the point of purchase to get it exchange for the right one.

"The code was purchased for use in a different country or region than the one your account is set to, so you won't be able to redeem it. If you purchased this code, try contacting the retailer you purchased it from for assistance."

https://support.microsoft.com/help/10604/microsoft-account-redeem-gift-card-or-code

I hope that helps!

Hello! I am a Microsoft Independent Advisor, I would love to help you out!

Communication suspensions generally last either 1, 7 or 14 days.

You can find this information here:
https://support.xbox.com/en-US/xbox-one/xbox-li...

You can also find out more of why the suspension has happened here:
https://support.microsoft.com/en-us/help/402677...