XBox 1 X Not reading discs

Discus and support XBox 1 X Not reading discs in XBoX on Consoles to solve the problem; My xbox one x is only a week old and I had to do a power cycle today because it wouldnt read any disc I put in it. Should I worry or is this common?... Discussion in 'XBoX on Consoles' started by Lint1987, Nov 18, 2017.

  1. Lint1987
    Lint1987 Guest

    XBox 1 X Not reading discs


    My xbox one x is only a week old and I had to do a power cycle today because it wouldnt read any disc I put in it. Should I worry or is this common?

    :)
     
    Lint1987, Nov 18, 2017
    #1
  2. XBOX ONE X NOT READING DISCS.

    I have spoken with someone online r.e. same issue. We had a solution. I believe it was around early May. And I contacted within a few days of my warranty running out. I haven't heard a single thing since. They said they had registered my Xbox for a service
    and it'll be covered under warranty. I am still waiting on the parcel for them to send to me.

    Has this happened to anyone? I just want to contact Microsoft directly. It keeps directing me to support pages. A real pain. It's very frustrating that I have several DISC games that I can't play.. all I have digital is fortnite.. don't even have any interest
    in that.

    I just want to enjoy my Xbox.
     
    ZinedineZiidane, Nov 18, 2017
    #2
  3. Azrael008uk
    Azrael008uk Guest
    Discs not reading.

    Hey guys.

    There's something up with the "Titanfall Servers" and "Fifa" and "Plants vs Zombies" are all throwing me back to the dashboard as well.

    I think it's simply a problem with LIVE rather than our systems.

    Frustrating but not the end of the world.

    Hope they get it fixed soon.
     
    Azrael008uk, Nov 18, 2017
    #3
  4. Lint1987
    Lint1987 Guest

    XBox 1 X Not reading discs

    Anyone have any help for me?
     
    Lint1987, Nov 19, 2017
    #4
  5. Mister Cizl
    Mister Cizl Guest
    Hey MAGA1791! If the issue persists you may want to try a

    factory reset
    of the console. Because its brand new I would suggest returning it to the retailer for an exchange. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Cizl, Nov 20, 2017
    #5
  6. Lint1987
    Lint1987 Guest
    I planned on returning it to the store but I thought I would give it a few days to see if it would do it again and it hasn't. Has worked perfectly since that one time. If it doesn't do it again before my return period is up I will just keep it. Might have
    been a one time freek thing I guess?
     
    Lint1987, Nov 20, 2017
    #6
  7. Lint1987
    Lint1987 Guest
    It has done it only the one time and has worked fine since then. I will just keep it unless it does it again before my return time is up. Could have been just a one time freek thing?
     
    Lint1987, Nov 20, 2017
    #7
  8. Keyan04
    Keyan04 Guest

    XBox 1 X Not reading discs

    So it is working fine now? I wouldn’t worry about it then.
     
    Keyan04, Nov 1, 2018
    #8
  9. Lint1987 Win User

    XBox 1 X Not reading discs

    It has done it only the one time and has worked fine since then. I will just keep it unless it does it again before my return time is up. Could have been just a one time freek thing?
  10. Lint1987 Win User

    XBox 1 X Not reading discs

    Hey MAGA1791! If the issue persists you may want to try a

    factory reset
    of the console. Because its brand new I would suggest returning it to the retailer for an exchange. Thanks!

    _______________________________________________________

    Mister CiZl

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
    I planned on returning it to the store but I thought I would give it a few days to see if it would do it again and it hasn't. Has worked perfectly since that one time. If it doesn't do it again before my return period is up I will just keep it. Might have
    been a one time freek thing I guess?
  11. Lint1987 Win User

    XBox 1 X Not reading discs

    Anyone have any help for me?
  12. Mister Cizl Win User

    XBox 1 X Not reading discs

    Hey MAGA1791! If the issue persists you may want to try a

    factory reset
    of the console. Because its brand new I would suggest returning it to the retailer for an exchange. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  13. Keyan04 Win User

    XBox 1 X Not reading discs

    It has done it only the one time and has worked fine since then. I will just keep it unless it does it again before my return time is up. Could have been just a one time freek thing?
    So it is working fine now? I wouldn’t worry about it then.
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XBox 1 X Not reading discs

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