xbox 1 won't update any games. Always stuck on 0% updating. How do I resolve this?

Thanks for your help. We reset and now it won't install or update. Keeps coning up with "installation stopped". Any further suggestions would be appreciated.

Do you have an external hard drive plugged into your console? A corrupted hard drive may cause issues as well.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

To fix this, please perform a power cycle on your console by following the steps below:

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps.

I install my games offline cause i have the same problem with it getting stuck at 0% whilst online, but if i want to play multiplayer i have to update the game, but it always gets stuck at 96-98%. The percentage went up from 96 to 97 percent within 10 min
while updating ghosts but got stuck at 97% after that. I really hope the case is that the percent it gets stuck at is it actually downloading the update, next I'm going to try to leave it for an hour or two to see if it ever even goes up in percent by at least
1....... Microsoft better fix this soon!

I was about to do this step and thankfully read your message.

I'm having the same issue and unfortunately have no clue what to do. Do you have any clue on how to resolve the issue? Updating and downloading any other apps from the Microsoft app works. Its only the Xbox app that wants to update is having issues and stuck on a continuous loop of downloading.

Please help