Xbox 1 video card failure

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

You can definitely reset your console to fix an issue that you may be experiencing.

Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Make sure to follow the steps accordingly to access it:

1. Unplug the network cable if you're using a wired network connection.

2. Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

3. Wait 30 seconds, and then plug the power cord back in.

4. Press and hold the Pair button (located on the left side of the console) and the Eject button (located on the front of the console), and then press the Xbox button on the console.

5. Continue holding the Pair and Eject buttons for 10-15 seconds.

6. Listen for two “power-up” tones a couple of seconds apart. You can release the Pair and Eject buttons after the second power-up tone.

When the console powers up, you will see the Xbox Startup Troubleshooter. Please click on "Reset this Xbox" then "Reset and keep my games and apps".

If you can also share more details on what is the exact issue that you’re experiencing that would be great.

support.xbox.com/.../xbox-live-credit-card-authorization-failure

It could be a credit card issue.

This issue could be caused if your xbox 360's hdmi port is damaged due to overheating or hardware failure.. I know that some xbox's i have owned experienced a failure to the video card due to overheating.

anyone experienced video card failure ? whole screen is pixelating cant see anything

use this to troubleshoot your issue if that doesn't help contact xbox at 1-800-4MY-XBOX and they will be able to help

support.xbox.com/.../xbox-live-credit-card-authorization-failure