Xbox 1 & PDP media remotes not controlling audio

Need help connecting PDP media remote. Tried everything from PDP’s website and my tv’s website but nothing ia working. Please help

Are you trying to use the remote to directly control the TV? It is my understanding that the remote only directly connects to the Xbox which could then be able to control the TV. Without an Xbox, can this remote be used at all?

Not sure what it is possible when you using a BT connection.

maybe this device can help

https://www.pdp.com/en/shop/xbox/pdp-gaming-talon-media-remote-xbox

i didn't found the original xbox remote controller

Having the same problem. Both the original Microsoft Xbox Media Remote and the new PDP remote. The xbox buttons will turn the console on, but are otherwise unresponsive.

Hi,

As I said, I'm using the PDP media remote for Xbox One. I am trying to program that remote to control the volume and on/off on my TV. However, since all of the settings are configured through the Xbox itself, the fact that its a third party remote (that's
officially licensed by Microsoft) should be irrelevant.

Hi ZoltánBalázs2,

Thank you for posting on the Xbox forums. I'd be happy to answer that.

Unfortunately the Xbox One Media Remote does not connect to audio receivers or any other audio device. The remote connects directly to the Xbox and can also control TV volume after setting up your TV in the Xbox settings.

I recommend reading over the support article titled, "About the Xbox One Media Remote" for all of the information you need regarding that
remote. I hope this helps!