Xbox 1 hi av ad new account added called sparta that I didn't authorize what's going on.

bodbaker · Dec 9, 2019

Have I bin hacked or what ? Who is sparta

:)

XBF Brad A

Hi Baker,

Thanks for coming to the Xbox forums. We will need some additional information. Is this a new profile on the Xbox console? Is the gamer tag changed on your account? Please provide as much information as you can so we can assist you better.

Thanks,

Brad

Yezzmina

You should call for support at 1-800-4MY-XBOX. What it sounds like is you added the new card, but didn't switch the membership over to the new card (its not automatic) and so it tried to renew to the old card and now your account is locked.

xbox24ru

Hi there NickHoltz,

Expanding on what G v zauBerBerg also make sure you have funds in your account as sometimes they take an authorization charge to ensure its you adding it to the account. Due to fraud measures etc.

Kind Regards

An Xbox Dude

The account migration tool was designed for the new counties added to LIVE last year. Maybe call support at 1-800-4-MY-Xbox and they could maybe fix your region.

MrD3ED5

even tried another way where i broke off the av cable it came with. its still doing the same thing. THIS IS SPARTA!! im about to kill someone xbox

Xbox 1 hi av ad new account added called sparta that I didn't authorize what's going on.