XBox 1 blu ray player audio lag

Discus and support XBox 1 blu ray player audio lag in XBoX Games and Apps to solve the problem; We recently purchased an X-Box One, the latest model. When we watch any DVD with the Blu Ray player app the audio lags from the video. I've seen online... Discussion in 'XBoX Games and Apps' started by ArdentChip94786, May 23, 2017.

  1. ArdentChip94786
    ArdentChip94786 Guest

    XBox 1 blu ray player audio lag


    We recently purchased an X-Box One, the latest model. When we watch any DVD with the Blu Ray player app the audio lags from the video. I've seen online that this was a problem from several years ago. Why is this currently still an issue, and how can it be
    remedied? I feel like I wasted my money purchasing this console because, besides playing games, being able to watch Blu-Ray movies was a top selling point for us. It is miserable trying to watch a movie because of the audio lag! We are extremely disappointed
    in Microsoft for failing to repair this issue for several years! I wish we would have known about this problem before making our purchase. How can this be fixed?

    :)
     
    ArdentChip94786, May 23, 2017
    #1
  2. sophialiu
    sophialiu Guest
    sophialiu, May 23, 2017
    #2
  3. master_45
    master_45 Guest
    Xbox one bluRay audio problems. Help needed.

    I've been having issues with my audio when playing blu ray's on the xbox one. It doesn't matter what disc I use or what audio source. No audio will play through my headset directly from the controller, or hooked up to my 4k tv. This all started several months ago when it would freeze and the audio will go out of sync with the picture. Netflix, vudu, and games are not affected. My asus montiors also supports hdmi sound and they dont work when the blu ray movie plays.
    I just spent an hour with Xbox support and nothing they suggest had any effect on the issue. My xbox, unfortunately, is out of warranty.

    Things i've tried:
    Uninstalling and reinstalling the blu ray app.
    switching the audio settings.
    installing the app on both my internal and external.
    using fiber optic sound cable through my mix amp.

    The behavior is the same.

    Could this be an issue with the blu ray player, a combination between the App and the device, or the App just being the worst app ever created on this planet?
     
    master_45, May 23, 2017
    #3
  4. TheMatia003 Win User

    Bitstream audio lag on Xbox One X (but not for blu-rays)

    I’m going through this on the Sonos support forum now. While I was running a couple of checks, I realised that I had it a little bit wrong here:

    With bitstream, there is no audio lag when playing blu-rays and I do NOT tell the Xbox to allow the receiver to decode the audio.

    There is audio lag when playing games with this setup.

    If I tell the Xbox to allow the receiver to decode blu-ray audio and the audio is being output through HDMI, the audio plays but the blu-ray picture freezes. I don’t believe this is an issue with the tv or Sonos because i can still move through the pop-up
    menus with the picture frozen in the background and the sound playing.

    If I disable the HDMI audio and use the Xbox’s optical output directly, it works as per the previous (blu-rays fine, games lagging).
  5. saintmarc-8726CE0C-4 Win User

    L.A. Noire was once a six disc game

    could have been 1 blu-ray disc...if there was a blu-ray player in my xbox. /rant
  6. Hybrid Alien Win User

    Netflix frame rate judder?

    There is audio lag and stuttering problems on the xbox one when playing blu rays also, i just hope Microsoft know about this problem and fix it
  7. Paruchda Win User

    Xbox one S blu-ray audio/video Sync problem

    I contacted support & tried all their suggestions including a full system reset. The audio lag is slightly reduced for Blu-ray disc playback, but a small lag still exists on blu-ray.

    However the audio lag on DVD discs is much worse. I bought my Xbox One S 3 days ago & support told me to return it for a new one.

    I have the Xbox One S Battlefield edition (military green Xbox). I'm curious if you have the same version.
  8. XBF - Dom Win User

    XBOX ONE - Problemas para rodar DVDs de filmes e CDs de áudio [XBOX ONE - Problems running movie DVDs and audio CDs]

    Hello duilio_,

    Thank you for reaching out to us about your issue!

    I suggest trying to download the “Audio CD Player” app and the “Blu-Ray Player” app for you Xbox One. Below you will find two separate links to each application.

    Get Audio CD Player - Microsoft Store

    Get Blu-ray Player - Microsoft Store

    [Let us know if this answered your question by tapping "Yes" below]
Thema:

XBox 1 blu ray player audio lag

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