XBOS-3014

Discus and support XBOS-3014 in XBoX on Consoles to solve the problem; I have been trying to renew my 12 month Gold menbership, however I keep gettin the error code - XBOS-3014 - 1659564f-e370-4503-ac84-17057a33d19b... Discussion in 'XBoX on Consoles' started by xDaviee, Jan 19, 2017.

  1. xDaviee
    xDaviee Guest

    XBOS-3014


    I have been trying to renew my 12 month Gold menbership, however I keep gettin the error code - XBOS-3014 - 1659564f-e370-4503-ac84-17057a33d19b whenever I attempt to confirm the order. I copied the error code into the support page but it was no help. Anyone
    able to help me?

    :)
     
    xDaviee, Jan 19, 2017
    #1
  2. MUSASHI35
    MUSASHI35 Guest
    Cannot redeem 12 month Xbox Live card

    XBOS-3014
    00567165-318e-44d1-b42e-8b21a80a0146
     
    MUSASHI35, Jan 19, 2017
    #2
  3. Salamali76
    Salamali76 Guest
    XBOS-3014

    I tried to redeem one year Xbox gold membership and it give me this error XBOS-3014 kindly advise
     
    Salamali76, Jan 19, 2017
    #3
  4. Alliance United
    Alliance United Guest

    XBOS-3014

    Hi,

    Please check that you do not have any outstanding or past due balances on your account, those will have to be paid in full before you can proceed to redeeming any content to your account. Please visit here to check: Services
    & subscriptions

    Then, please make sure that your billing information and payment options are up to date here: Payment options

    Please try to redeem your code again online here: https://redeem.microsoft.com

    If you continue to get an error in attempt to redeem your code, please contact Xbox Support so they can take a look at both your account and redeem code. You may contact them anytime here: Contact Us | Xbox Support
     
    Alliance United, Jan 19, 2017
    #4
  5. JeffDC
    JeffDC Guest
    This is a known bug in the subscription service. The "work around" is to allow your subscription expire and then apply the new code. Microsoft is aware of the issue, but it isn't a high priority for them.
     
    JeffDC, Oct 31, 2018
    #5
  6. JeffDC Win User

    XBOS-3014

    This is a known bug in the subscription service. The "work around" is to allow your subscription expire and then apply the new code. Microsoft is aware of the issue, but it isn't a high priority for them.
  7. Alliance United Win User

    XBOS-3014

    Hi,

    Please check that you do not have any outstanding or past due balances on your account, those will have to be paid in full before you can proceed to redeeming any content to your account. Please visit here to check: Services
    & subscriptions

    Then, please make sure that your billing information and payment options are up to date here: Payment options

    Please try to redeem your code again online here: https://redeem.microsoft.com

    If you continue to get an error in attempt to redeem your code, please contact Xbox Support so they can take a look at both your account and redeem code. You may contact them anytime here: http://support.xbox.com/en-US/contact-us
  8. KillerWombat56 Win User

    12 month gold subscription error code XBOS-5002

    I am also having this issue, the code i'm getting is

    XBOS-3014
  9. Dargs Win User

    xbox live 12 month not working

    I have the same issue, any luck? My error code is XBOS-3014
  10. chillediceblade Win User

    Can't redeem code

    same here this is my code

    XBOS-3014

    03d9d2c4-38aa-4fbd-92d8-d71bccc49c65
Thema:

XBOS-3014

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