XBOS-3012

Discus and support XBOS-3012 in XBoX on Consoles to solve the problem; I buy game from Internet ,after input 25 digit code it shows XBOS-3012, Something went wrong Give it another try. If this happens again, let us know... Discussion in 'XBoX on Consoles' started by BandyPorpoise32, Jan 4, 2017.

  1. BandyPorpoise32
    BandyPorpoise32 Guest

    XBOS-3012


    I buy game from Internet ,after input 25 digit code it shows XBOS-3012,

    Something went wrong
    Give it another try. If this happens again, let us know by entering the code below at xbox.com/errorhelp so we can investigate.

    XBOS-3012

    what mean this error?

    :)
     
    BandyPorpoise32, Jan 4, 2017
    #1
  2. AnujGoel
    AnujGoel Guest
    Getting error while trying to redeem a code

    XBOS-3012

    49af581c-d83d-4813-9a5a-22eeac092245

    2016/12/15 - 21:51:43 UTC

    XBOS-3012

    38dae34e-87e9-4809-8a52-1351ac9c4d5a

    2016/12/15 - 22:19:17 UTC
     
    AnujGoel, Jan 4, 2017
    #2
  3. Adrian30IF
    Adrian30IF Guest
    XBOS-3012 f04acd42-cebd-4fdd-912a-1c8d164c88cb

    XBOS-3012

    f04acd42-cebd-4fdd-912a-1c8d164c88cb
     
    Adrian30IF, Jan 4, 2017
    #3
  4. mirySOF
    mirySOF Guest

    XBOS-3012

    I have the same code error, and there are no support description about it.
     
    mirySOF, Dec 26, 2017
    #4
  5. OverlordGY
    OverlordGY Guest
    Same for me. Bought Doom...
     
    OverlordGY, Mar 26, 2018
    #5
  6. swagbatman5
    swagbatman5 Guest
    same. how is this problem still here from 3/11/18. In 17 days it couldn't get fixed?
     
    swagbatman5, Mar 28, 2018
    #6
  7. XboXeris
    XboXeris Guest
    Same for me. i bought Gears of War bundle 4in1 and l'm getting this error code:

    XBOS-3012

    9fd37334-93b1-42ae-b09a-1e4ba229b8c4.

    Can anyone help me with this?
     
    XboXeris, Apr 5, 2018
    #7
  8. WPAK
    WPAK Guest

    XBOS-3012

    Hi there,

    Remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
    http://billing.microsoft.com and also check
    http://account.microsoft.com/services for any outstanding amount issues, these need to be sorted prior to being able to redeem codes.

    After that try redeeming the code on both xbox console and via xbox.com/redeemcode

    Also check that the Xbox Live account , the console and code all match region wise, using different regions for any of them cause issues too.

    If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
    Contact Us | Xbox Support
    they can do a more indepth look into this issue.

    Side note: For the best support it's usually best to create a new post for the issue compared to posting a response in an older post.
     
    WPAK, Oct 31, 2018
    #8
  9. WPAK Win User

    XBOS-3012

    Hi there,

    Remeeming errors can be caused by issues on the account itself. Be sure to check if your billing information is correct at
    http://billing.microsoft.com and also check
    http://account.microsoft.com/services for any outstanding amount issues, these need to be sorted prior to being able to redeem codes.

    After that try redeeming the code on both xbox console and via xbox.com/redeemcode

    Also check that the Xbox Live account, the console and code all match region wise, using different regions for any of them cause issues to.

    If the regions don't match then the only fix will be to change the region, but keep in mind that changing regions can have other (unwanted) effects and it's advised not to use a region that is different from your location.

    See this link for some information regarding changing regions: https://support.xbox.com/my-account/microsoft-account/update-microsoft-account-country-region

    If you can't find anything wrong and it is still not working, best thing to do is to contact official Xbox Support via Phone or Microsoft Support Chat at
    http://support.xbox.com/contact-us they can do a more indepth look into this issue.
  10. Smwutches Win User

    XBOS-3012

    That error is usually the sign of a region issue. What region is your account set for and what region are you physically in?
  11. OverlordGY Win User

    XBOS-3012

    Same for me. Bought Doom...
  12. Sergeant Heng Win User

    XBOS-3012

    That error is usually the sign of a region issue. What region is your account set for and what region are you physically in?
    Hi Smwutches,

    The region is set in Singapore and I am in Singapore. Right now, it seems the codes that I received for Gears of War and Gears of War 3 has become void.
  13. XboXeris Win User

    XBOS-3012

    Same for me. i bought Gears of War bundle 4in1 and l'm getting this error code:

    XBOS-3012

    9fd37334-93b1-42ae-b09a-1e4ba229b8c4.

    Can anyone help me with this?
Thema:

XBOS-3012

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