XBO controller 1 not saving configuration

LivingOwl1973 · Jul 25, 2017

Hello!

Ever since the newest update, I have to set up controller 1 configurations each time I play (this is a regular controller, not an elite). I also lose all my skins until I set my configuration. I've tried the Xbox accessories app but it didn't help. Controllers
2 and 3 work perfectly without issues. Please tell me how to fix this!

:)

Stragesvx · Jul 25, 2017

Elite Controller Profiles BUG

Ok so ever since this new Dashboard Update, my Xbox Elite controller configurations were a bit screwy. So I went into the accesories app, my profiles were still there but not "applied" to either of the slots available. When I try to save them to either slot
1 or slot 2, instead of saving the configuration I chose, it creates a NEW configuration (config 3, 4, 5... etc) and saves that instead. I'm not able to actually save any of the configurations I made to either of my controller slots. The only one I'm able
to properly place in the slot of my chosing is the HALO Custom that came pre-programmed (I guess with either the game or dashboard, its been there since I can remember).

Already tried a normal reset, hard reset, wiped clean all the controller configurations and remade them... still nothing.

that guy12387984 · Jul 25, 2017

TV setup wizard comes up every time I start XBOX

system updates should have resolved this. if not a factory restore may be best option, as configuration doesnt seem to be saving

kamo4444 · Jul 25, 2017

Hello,

did you try update controller via Xbox and also try to reset settings to default, set on your preferred values and try update.

Update Xbox One Controller

LivingOwl1973 · Nov 2, 2018

We have tried both of those suggestions. We are at a loss at this point. Any other ideas?

Hello,

did you try update controller via Xbox and also try to reset settings to default, set on your preferred values and try update.

Update Xbox One Controller
Click to expand...

kamo4444

Hello,

did you try update controller via Xbox and also try to reset settings to default, set on your preferred values and try update.

http://support.xbox.com/en-US/xbox-one/accessories/update-controller-for-stereo-headset-adapter

LivingOwl1973

We have tried both of those suggestions. We are at a loss at this point. Any other ideas?

Hello,

did you try update controller via Xbox and also try to reset settings to default, set on your preferred values and try update.

http://support.xbox.com/en-US/xbox-one/accessories/update-controller-for-stereo-headset-adapter

DrSadisticPhD

Every controller since my first (1 with audio jack, one XBO S, one XBO X) hasn't worked, so it's not the controllers themselves.

XBF Crystal P

Hi there Dan Hurt,

Thanks for the update. Take a look at the following troubleshooting article
Configuring the Elite controller for more information.

The slots correspond with the Profile Switch in the middle of your Xbox Elite Wireless Controller. You can have two different profiles saved to your controller at one time. For example, if Slot 1 is your shooter profile and Slot 2 is your racing profile,
just flip the switch and you're ready to go. You won't need to adjust any other settings. You can also do this while you play a game.
Your configuration of the slots travels with your controllers. If you take your controller to a friend's house, the configuration will be saved on the controller and usable there.
If you customize Slot 1 or Slot 2 on your controller on a different console, the new configuration will be saved to the controller and overwrite your old configuration.

I recommend reviewing the configuration for the elite controller.

Give this a try and let us know the results.

mmod

Article you linked states:

The slots correspond with the profile switch in the middle of your Xbox Elite Wireless Controller. You can have two different profiles saved to your controller at one time. For example, if Slot 1 is your shooter profile and Slot 2 is your racing profile, just flip the switch and you're ready to go. You won't need to adjust any other settings. You can also do this while you play a game.

Your configuration of the slots travels with your controllers. If you take your controller to a friend's house, the configuration will be saved on the controller and usable there.

I've saved the profile to slot 1, but once i unplug the WIRELESS controller I cannot use the profile i saved to that slot. The article states "it's saved to controller", but it doesn't seem to be doing that. How do I get it to save onto the controller?

XBO controller 1 not saving configuration