XBL Reward points not converted to currency.

Its says on the website they are normally done on the 16th and 30th of the month, i requested a deposit on the 18th of march and all 10,000 points are just sat waiting? I've also bought a few games since then and my points wont go up because they are maxed
out on the little 10,000 bar.

Just wondering when they will actually be converted to my currency i was really hoping to put it towards something in the spring sale.

:)

 

Rewards Points Missing

My Xbox Rewards points suddenly vanished and were NOT converted to my local currency. What happened? Thanks

 

Microsoft Account Currency Expiration date

Was in the Beta for the latest dashboard update. On commerce.microsoft.com

it states that my points that were converted to currency will expire in July

2014. The FAQ for converted pints say these points shouldn't expire until

July 2015. These are not reward points, the entire balance was converted

from points to local currency.

Posted this in the beta forums and no one ever responded.

 

They would be scheduled for the deposit on April 12.

Credits are scheduled for deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th,
they are deposited by the 15th of the next month.

 

Hello,

From the FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.