XBL Account Can't Connect To Multiplayer for 9 Days...

Discus and support XBL Account Can't Connect To Multiplayer for 9 Days... in XBoX on Consoles to solve the problem; Since October 31st, I've been unable to play any of my multiplayer games on xbl. I've called xbl and contacted them through live support on here every... Discussion in 'XBoX on Consoles' started by Godz Drinkn Pal, Nov 8, 2016.

  1. XBL Account Can't Connect To Multiplayer for 9 Days...


    Since October 31st, I've been unable to play any of my multiplayer games on xbl. I've called xbl and contacted them through live support on here every day and have been told that I should give it 24 hours to work itself out or wait for quick response or
    escalation to contact me. No one has contacted me. The problem still exists. I sent photos of the error messages, spent over 4 hours on the phone with microsoft tier one support "troubleshooting" and I'm still not getting help with this issue.

    This is an account specific issue. All of the accounts, except my gt, on my xbox one
    can access multiplayer games. My gt gets disconnected or won't connect at all to Halo 5 or ESO. I only have access to non-multiplayer games, xbl parties and messages.

    My upload speed is 12.83, download speed is 93 and my NAT is open. I tested my multiplayer and it says, "I'm all good." My account is not suspended, nor am I on a banned box. I can access all non-multiplayer games and use Netflix, messages and xbl parties.
    Port forwarding is disabled and DMZ is open.

    I've been through these things daily with xbl customer support and yet I'm still not getting this issue resolved. Tier one claims they have no idea how to reach an escalation team even though I've submitted emails from that department that fixed this issue
    for me August 22, 2016. The last time this happened my account was broken for over 20 days! Finally, the issue was resolved by the escalation team signing into my account and taking me out of a "security loop." The process took less than 15 minutes. I
    don't understand why it takes so many days to get ahold of this department. Can someone please fix my account TODAY????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

    :)
     
    Godz Drinkn Pal, Nov 8, 2016
    #1
  2. pg88
    pg88 Guest
    WHATS GOING ON WITH XBL????

    Fixed? I can't connect to XBL since 3 1/2 days now (tried it 10 minutes ago), same error...
     
    pg88, Nov 8, 2016
    #2
  3. PKOneTwo
    PKOneTwo Guest
    Service alert

    Add me too.

    Since two days i can't connect to XBL.

    Connection to Internet stands. No problem there. Tested more than few times.

    XBL status: alert. When will it be solved?
     
    PKOneTwo, Nov 8, 2016
    #3
  4. XBL Account Can't Connect To Multiplayer for 9 Days...

    It's now been 12 days and no response and or fix to my problem. Thursday, I was hung up on by microsoft and when i called back i was kept on the phone for over 6 hours going through troubleshooting that i've already done. I have asked repeatedly
    to have this issue escalated and it seems impossible. Why does no one reply here? 12 days of my account being broken and 2 days here with no response.
     
    Godz Drinkn Pal, Nov 11, 2016
    #4
  5. Qwertei
    Qwertei Guest
    Hey there can you confirm your reputation as that can impact multiplayer and how you can connect to a lobby.

    Xbox Enforcement | How Do I
     
    Qwertei, Oct 31, 2018
    #5
  6. Qwertei Win User

    XBL Account Can't Connect To Multiplayer for 9 Days...

  7. Godz Drinkn Pal Win User

    XBL Account Can't Connect To Multiplayer for 9 Days...

    It's now been 12 days and no response and or fix to my problem. Thursday, I was hung up on by microsoft and when i called back i was kept on the phone for over 6 hours going through troubleshooting that i've already done. I have asked repeatedly
    to have this issue escalated and it seems impossible. Why does no one reply here? 12 days of my account being broken and 2 days here with no response.
  8. PKOneTwo Win User

    Service alert

    Add me too.

    Since two days i can't connect to XBL.

    Connection to Internet stands. No problem there. Tested more than few times.

    XBL status: alert. When will it be solved?
  9. ReplicateGlint6 Win User

    11/12/11 Internet works but cant connect to XBL

    We arein Cali with TWC and having the same problem all day. Internet fine but can't connect to xbl
  10. Mikey Mud Win User

    Hacked and Investigation Started--How to Tell if Account is Locked?

    My account was compromised on 9/11/2011, and I notified XBox Live support the same day. I also was told my account was going to be locked, but I could log on to XBL for about 3 weeks before I could not sign in anymore - at this point I could not do any multiplayer
    or watch Netflix or ESPN or anything. The device will probably tell you something about your payment options not being valid - that's when you know your account is locked.
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XBL Account Can't Connect To Multiplayer for 9 Days...

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