XB1X Scorpio - 4K Blu-ray picture quality is worse than 1080p Blu-rays

Recently got a Scorpio and have hooked it up to a 4K tv (Samsung MU7000). Everything 4k-wise is showing as supported and enabled, my TV is registering the HDR when I play 4K content, and games are displaying in 4K HDR and looking great.

4K Blu-rays look very poor though. Looking online the only issue I can find is the HDR problem which a fix was rolled out for on Friday (and I have that update), so this is something new.

Have tried a couple of different films and the picture quality definitely isn't 4K, and when switching between a 4K Blu-ray and a regular 1080p Blu-ray it's immediately very obvious that the 1080p Blu-ray picture (probably with upscaling) looks significantly
better than the 4K Blu-ray picture. It's not a subtle difference, the 1080p Blu-ray looks much, much better (I've compared with 4K and 1080p copies of the same film).

I've done all the troubleshooting tips on here, and the TV Details page on the console shows everything as being ticked and enabled (and as I say, games are looking great).

Oddly I haven't been able to find any complaints online about this particular problem, but I do have a friend who had the exact same experience last night - watched a 1080p blu-ray followed by a 4K one and the 4K one was much lower picture quality, so it
doesn't appear to be specific to my set-up.

Also, I've only watched a couple of things on Netflix since upgrading to UHD but it seems to be putting out a similarly poor picture to the Blu-ray app, ie. not even on a par with a 1080p upscaled Blu-ray, let alone 4K.

Possibly related, the Blu-ray app is also having serious audio output issues. Last night it refused to play a regular 1080p Blu-ray last night because my receiver apparently can't decode it, the message asked me to uncheck 'Allow my receiver to decode audio'.
My receiver and speaker system are both Atmos, and when that happened I booted Gears 4 to check Atmos was still working and it was. The Blu-ray I was trying to play didn't even have an Atmos soundtrack. I then put in a movie that DOES have an Atmos soundtrack
and was unable to get any Atmos from it. Did a hard reset of the console and that sorted it.

On top of that, all the audio switching seems to confuse other apps - OneGuide now doesn't pick up the audio from my Virgin box unless I restart the Virgin box every time I start up the console, and at one point last night after switching from YouTube to
OneGuide the TV audio was completely out of sync by several seconds until I again restarted the console.

I know that's a couple of different issues in one post, but it's all hit me in one weekend and seems like the kind of thing that will continue to be a nuisance until the apps get updated. Are these issues that MS are aware of and fixing?

:)

 

4k support

The Blu-rays that say Mastered in 4K will have a better overall picture than those that aren't. I don't see that they cost anymore, at least from Amazon. Sony previously did this with a line of pristine masters of DVD's some years ago. Here is the marketing
speak:

The Blu-ray “Mastered in 4K” collection will set a new standard for Blu-ray HD picture and sound, creating the ultimate 1080p home entertainment experience. Created from the highest quality 4K source materials with new expanded color*, consumers can enjoy
a brilliant picture with exquisite detail using their existing Blu-ray player or PlayStation®3. The Blu-ray “Mastered in 4K” collection is optimized so that 4K Ultra HD TV owners can take full advantage of the new 4K upscaling technology, delivering an outstanding
near-4K experience. “Mastered in 4K” Blu-rays also work with all 1080p HDTVs for spectacular high definition picture and sound.

*Expanded color requires xvYCC-compatible TV and Blu-ray player

Why “Mastered in 4K” Blu-ray?

• Get the best Blu-ray picture possible, mastered from 4K source materials

• Push your TV to the limit with a high bitrate digital transfer for an immersive visual experience

• Ideal solution for new 4K TV owners and great for Blu-ray collectors

Notice the "near 4K" phrase? In any case they should look better when played back on equipment that will utilize the high bitrate of the disc.

 

4k on normal blu ray it doesn't upscale

Games and Ultra blu ray is in 4k but normal blu rays are displayed in 1080p . all options are in 4k

 

yes, xbox one s the same...