Xb1x says not all 4k & hdr features supported

MaXx3075 · Jun 6, 2018

i just got my xbox one x and a sony XBR-65X850F and for some reason hdr games and videos aren’t registering correctly.

My tv supports hdr 10 and when i watch netflix using the tvs built in app, hdr works fine. But when I try using it through the xbox it does not.

I know this tv is a 2018 model but i was hoping someone might have this tv here or could help with this issue

:)

7splashy7 · Jun 6, 2018

No 4K without HDR (xbox one x)

Hi so everytime i enable hdr and 4k in my xbox display settings it says my tv completely supports 4k.

However when i disable HDR it says my tv does not support any 4k or hdr features.

PLEASE HELP as i would love to play certain games without hdr due to input lag being a bummer.

Thanks in advance for any replies

JOSHardson · Jun 6, 2018

Plex Media Server- Constantly Buffering Movies for 4k movies.

Yeah. Bought an XB1X primarily to play 4K HDR PLEX content. Getting with PLEX to get this fixed would be really nice.

snoopspecial · Jun 6, 2018

Make sure that you are using a High Speed HDMI 4k cable.

Also make sure the xbox is not plugged into a power strip (per install instructions).

MaXx3075 · Jun 6, 2018

Well im using the cable that came with it, and why does it make a difference if its plugged into a surge protector?

Obsessive Power · Jun 6, 2018

The surge protector wouldn't cause issues with HDR, but you still shouldn't use one as the console is already protected. Using a protector on the Xbox one can cause severe instability issues.

Have you connected your console to an HDMI that supports HDR? On many TV's, not all HDMI ports have HDR support. Also, have you enabled HDR on the source HDMI you have your console connected to? HDR is not on by default. HDR is already enabled for Smart
TV apps.

MaXx3075 · Jun 7, 2018

The surge protector wouldn't cause issues with HDR, but you still shouldn't use one as the console is already protected. Using a protector on the Xbox one can cause severe instability issues.

Have you connected your console to an HDMI that supports HDR? On many TV's, not all HDMI ports have HDR support. Also, have you enabled HDR on the source HDMI you have your console connected to? HDR is not on by default. HDR is already enabled for Smart
TV apps.
Click to expand...

First off thanks for the help,

I will try plugging it into the wall without a surge protector, I have it connected to hdmi port 2 because the tv manual says ports 2 and 3 have hdr and hdmi 2.2 support.

And as far as the hdr setting on the tv I have it set to auto, the options are auto,hdr 10 and hdl. But come to think of it I just downloaded a firmware update that adds Dolby Vision to the tv.

J.R.G. · Nov 3, 2018

I will try plugging it into the wall without a surge protector, I have it connected to hdmi port 2 because the tv manual says ports 2 and 3 have hdr and hdmi 2.2 support.

And as far as the hdr setting on the tv I have it set to auto, the options are auto,hdr 10 and hdl. But come to think of it I just downloaded a firmware update that adds Dolby Vision to the tv.
Click to expand...

I have the same model of Sony. You have to select HDR 10 as "auto" doesn't seem to work while playing games.

Obsessive Power

The surge protector wouldn't cause issues with HDR, but you still shouldn't use one as the console is already protected. Using a protector on the Xbox one can cause severe instability issues.

Have you connected your console to an HDMI that supports HDR? On many TV's, not all HDMI ports have HDR support. Also, have you enabled HDR on the source HDMI you have your console connected to? HDR is not on by default. HDR is already enabled for Smart
TV apps.

MaXx3075

Well im using the cable that came with it, and why does it make a difference if its plugged into a surge protector?

snoopspecial

Make sure that you are using a High Speed HDMI 4k cable.

Also make sure the xbox is not plugged into a power strip (per install instructions).

J.R.G.

I will try plugging it into the wall without a surge protector, I have it connected to hdmi port 2 because the tv manual says ports 2 and 3 have hdr and hdmi 2.2 support.

And as far as the hdr setting on the tv I have it set to auto, the options are auto,hdr 10 and hdl. But come to think of it I just downloaded a firmware update that adds Dolby Vision to the tv.

I have the same model of Sony. You have to select HDR 10 as "auto" doesn't seem to work while playing games.

MaXx3075

The surge protector wouldn't cause issues with HDR, but you still shouldn't use one as the console is already protected. Using a protector on the Xbox one can cause severe instability issues.

Have you connected your console to an HDMI that supports HDR? On many TV's, not all HDMI ports have HDR support. Also, have you enabled HDR on the source HDMI you have your console connected to? HDR is not on by default. HDR is already enabled for Smart
TV apps.

First off thanks for the help,

I will try plugging it into the wall without a surge protector, I have it connected to hdmi port 2 because the tv manual says ports 2 and 3 have hdr and hdmi 2.2 support.

And as far as the hdr setting on the tv I have it set to auto, the options are auto,hdr 10 and hdl. But come to think of it I just downloaded a firmware update that adds Dolby Vision to the tv.

Xb1x says not all 4k & hdr features supported