XB1X Dolby Atmos "inferior" to other outputs

Discus and support XB1X Dolby Atmos "inferior" to other outputs in XBoX on Consoles to solve the problem; My setup is XB1X to a MarantZ SR5011 Receiver and to an LG B7 OLED television. All my cables are new 2.1 HDMI and certified HDCP 2.2 compliant.... Discussion in 'XBoX on Consoles' started by JDiazMPLS, Jun 10, 2018.

  1. JDiazMPLS
    JDiazMPLS Guest

    XB1X Dolby Atmos "inferior" to other outputs


    My setup is XB1X to a MarantZ SR5011 Receiver and to an LG B7 OLED television. All my cables are new 2.1 HDMI and certified HDCP 2.2 compliant.

    Here is the issue:

    With apps, the sound that is decoded by my receiver is a noticieably lower volume and lower fidelity than that same content from an app on the LG B7 that is sent via ARC HDMI back to the receiver. As an example, a YouTube video will sound significantly
    better when using the TV YouTube app than the Xbox YouTube app.

    All my devices are set to send Dolby Atmos signals. My receiver detect and displays Dolby Atmos when I check. I have verified the same settings on the receiver outputs for all devices. I have also reset all devices to factory standards at least twice.
    I have cable swapped even though I use the same cabling throughout the setup.

    As a result of this, I use my TV apps for content like Vudu, YouTube, Hulu, and Netflix (also for Dolby Vision, but that is a different story). I would be happy if the sound from the Xbox was the same quality as the sound from the TV, but I am at a loss
    for what to try next.

    :)
     
    JDiazMPLS, Jun 10, 2018
    #1
  2. Atmos Problem

     
    R3VOLUTION UK, Jun 10, 2018
    #2
  3. DoubleT6713
    DoubleT6713 Guest
    Xbox will only output sound in Dolby Atmos

    Since the April Xbox One update, my Xbox will now only output sound in Dolby Atmos mode, even when the content I am watching does not support Dolby Atmos. Before the update, there would only be Dolby Atmos sound when the show or movie I was watching supported
    Dolby Atmos. This isn't all that bad, except with Dolby Atmos I am unable to change the sound mode that my soundbar outputs. For example, when I am watching sports, I can't change the sound to sports mode because it thinks my cable service is somehow providing
    Dolby Atmos sound.
     
    DoubleT6713, Jun 10, 2018
    #3
  4. Tim Lumpi Win User

    Netflix Not Outputting Dolby Atmos On Xbox One

    Since the last update, Dolby Atmos has stopped working and an undefined PCM data stream is being output.
    All apps are affected, such as Netflix, Disney, VLC.
    Dolby Atmos works with the Xbox sound test program.

    Previously, Dolby Atmos had worked without any problems.
    All other devices (Blu-ray player, mini PC, FireTV, AndroidTV, etc.) still work perfectly with Atmos on the Denon 4700X.
  5. ArminatorX Win User

    Only party audio playing through headset?

    Is it possible that you set your sound output for headphones to Dolby Atmos and didn't buy the Dolby Atmos App?

    If so, you will be able to try Dolby Atmos through Headphones for 14 days, after which it'll stop working.

    You need to switch to basic Stereo or Windows Sonic if you want spatial 3D sound without paying for Dolby Atmos.
  6. NeedABeer2Play Win User

    Atmos only outputs Multichannel

    So after following up with the Dolby Access support team, apparently games aren't supported on home theater, only on headphones:

    "Unfortunately, Games encoded with Dolby Atmos audio are not compatible with Dolby Atmos for Home Theater, as they are specifically configured for Dolby Atmos for Headphones. If the content you are experiencing is not compatible with the app you are
    using, then audio will cease, or will simply output as regular stereo output.

    To clarify, Dolby Atmos for Home Theater is included at no charge with any Dolby Atmos supported hardware, such as a receiver or Xbox One X, and is used to activate Dolby Atmos features via HDMI connection for a Dolby Atmos certified AVR, soundbar,
    or TV."

    "Unfortunately, the version of Dolby Atmos included with your Xbox is Dolby Atmos for Home Theater, which is not compliant with any gaming content."

    It kind of strikes me as hard to believe, or that this won't be addressed, but that's what they're saying for now. That said, it still isn't working for me for Netflix content either, so I'm going continue troubleshooting with them and see what's doable
    and what's not. Fingers crossed.
  7. XBF Diego M Win User

    Why can't XB1X output Atmos to AV Reciever with Atmos USB headset attached

    Hey Junkstar,

    I split your question from the
    thread
    you originally posted on since it is dated a few months back, and that way we can answer your question directly.

    Dolby Atmos for headsets on Xbox One is designed so that all audio is optimized for that headset, which means the audio settings for your Dolby Atmos home audio system doesn't take effect to allow the headset to utilize the audio technology to provide the
    best quality of audio for the headsets. By design it doesn't seem like you can use the Dolby Atmos technology for your home surround sound system and your headsets at the same time.

    Apologies for any inconvenience this may have caused.
  8. Kirill Krasin Win User

    Dolby Atmos for Headphones for Xbox

    Hello,

    I have almost the same issue. I've bought Dolby Atmos for Headphones from Microsoft Store, connect my headset to controller and set audio output to Dolby Atmos in my Audio Settings page. But sometimes it is roll back to Windows Sonic! I've launch Dolby
    Access app, check that in settings page selected Dolby Atmos For Headphones, close this app and get back to Audio Settings, change Windows Sonic to Dobly Atmos.
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XB1X Dolby Atmos "inferior" to other outputs

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