XB1 won't stay connected to Live and controllers randomly reset

Discus and support XB1 won't stay connected to Live and controllers randomly reset in XBoX on Consoles to solve the problem; Hello there fellow gamers... I plan on doing repairs myself as I'm trained to do so as well as my console if FAR outside of warranty, but I wanted to... Discussion in 'XBoX on Consoles' started by l NINJA 7 l, Sep 18, 2017.

  1. l NINJA 7 l
    l NINJA 7 l Guest

    XB1 won't stay connected to Live and controllers randomly reset


    Hello there fellow gamers... I plan on doing repairs myself as I'm trained to do so as well as my console if FAR outside of warranty, but I wanted to ask the community for advice. So here goes.

    My console has been randomly dropping offline for quite some time now. That might not be a big deal if I was playing arcade mode on MKXL or wandering the Wasteland on Fallout...but that's not the case. I nearly exclusively play Destiny...and now Destiny
    2...which of course...requires a consistent and reliable internet connection. So every single time I have even the slightest blip of loss of signal...it drops me off line. Now before I start getting the obvious responses:

    1) My console is three feet from my router

    2) Everything else works fine, including my lady's XB1

    3) I have already attempted rebooting both the router and hardbooting the console

    4) Hardlining works, but is not convenient

    Now I've read several tutorials and watched the same on how to go about replacing the card. However my real question...is if this will fix both the internet problems AND the controller disconnect problems. Or if I seriously have 6 controllers all with the
    same problem.

    Prompt and concise responses are appreciated.

    NINJA 7......vanish....

    :)
     
    l NINJA 7 l, Sep 18, 2017
    #1
  2. ohXel
    ohXel Guest
    Xbox controller sync problems

    My controllers won't stay sync to my Xbox. They disconnect randomly while I am playing a game and when they do, it disconnects me from Xbox live. This has been going on for a long time please help.
     
    ohXel, Sep 18, 2017
    #2
  3. Case33
    Case33 Guest
    Todays Xbox Update

    Mine won't stay connected to xbox live at all XB1 won't stay connected to Live and controllers randomly reset :(
     
    Case33, Sep 18, 2017
    #3
  4. Mister Cizl
    Mister Cizl Guest

    XB1 won't stay connected to Live and controllers randomly reset

    Hey l NINJA 7 l! Having two consoles on the same network has been known to cause some issues so that may be why you're having an issue here. I would suggest hardwiring at least one if not both of the consoles to see if that helps resolve the issue. Additionally,
    for the controller disconnects, do you have additional consoles or devices around your console that may be causing interference? Try moving your console or the devices around it to see if clearing them out stops the disconnects. Post back and let us know how
    it goes!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Cizl, Sep 19, 2017
    #4
  5. Mister Cizl Win User

    XB1 won't stay connected to Live and controllers randomly reset

    Hey l NINJA 7 l! Having two consoles on the same network has been known to cause some issues so that may be why you're having an issue here. I would suggest hardwiring at least one if not both of the consoles to see if that helps resolve the issue. Additionally,
    for the controller disconnects, do you have additional consoles or devices around your console that may be causing interference? Try moving your console or the devices around it to see if clearing them out stops the disconnects. Post back and let us know how
    it goes!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  6. LEOPECINA Win User

    Controller disconnects

    Same problem here.. Xb1 S controller randomly disconnects, original xbox one controller has no issues with xb1 S console...
  7. XBF Steven R Win User

    Controller won't stay connected

    Hey there Pig!

    Sorry to hear that you're having problems with your controller.

    If I were you and if you haven't tried this yet, then I would suggest trying out the steps here on our support page entitled

    Troubleshoot your Xbox One wireless controller.
    It has a pathway specifically for if your controller disconnects randomly.

    When you get a chance, give that a shot and let us know how that helped out.

    Much Thanks !
  8. REK 1 Win User

    Controller won't stay connected

    UNPLUG POWER to CONSOLE and wait 2 mins, now plug a MICRO USB cable into controller and into console, now plug power back in , turn on and see if controller stays on with it plugged into console with MICRO USB. Also try to change batteries and test
  9. JoshMurphy2 Win User

    Controller won't stay connected

    I tried all those steps and it's still the same issue.
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XB1 won't stay connected to Live and controllers randomly reset

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