XB1/TV/Cable Box

Definitely an issue with the XB1. I'm having the same issues as all the posters (constant freezing/stuttering) if I plug my cable box into my XB1 and use the TV app. If I connect my cable box directly to the TV, it runs fine.

I'm having this issue too. I have an X1 Comcast box. I got my XB1 back in April. This issue only started for me after the dashboard update.

There is no specific "it happens every ____", it just happens. What I've found to fix it (and this is going to sound dumb, but it's the only thing I've consistently found to work. Hard resetting the cable box only got me to the "We're setting up your cable
box" screen until it freezes again. Power cycling the XB1 also did not work for me) is to unplug the HDMI cable from the cable box to the XB1 and then plug it in to a different input on the TV and then (this is important) to actually change the input to the
input the cable box is in (this is also how I figured out it wasn't my box and it was instead my XB1). Then, plug the cable back into the XB1, and then switch the input on the TV back to the XB1. Sometimes it takes a cycle or two of doing that and for the
TV to stay on the non-XB1 input for a little bit.

Not sure why...but it just works that way.

And for the love of god get this fixed. The troubleshooter did not help at all.

I still do not get your TV box statement?? if you have cable, you have a box already... you buy the XB1 and hook the cable box's output through it... what are you talking about buying another box for TV?

Let me start tried hooking up the TV part to the XB1, I plugged the Motorola DCH-6200 Cable Box into XB1 in and the XB1 back into out into my Yamaha RX-V765 Receiver and my receiver has the other HDMI cable running to the TV. When I tried it the Cable Guide
came up, could here the sound but it was stuttering and there was no picture. After two hours with MS stated it was the cable box. Spoke with Bright House cable department and stated I had there newest cable box & firmware update that I need to contact MS
again. Any help would be appreciated.

Let me start tried hooking up the TV part to the XB1, I plugged the Motorola DCH-6200 Cable Box into XB1 in and the XB1 back into out into my Yamaha RX-V765 Receiver and my receiver has the other HDMI cable running to the TV. When I tried it the Cable Guide
came up, could here the sound but it was stuttering and there was no picture. After two hours with MS stated it was the cable box. Spoke with Bright House cable department and stated I had there newest cable box & firmware update that I need to contact MS
again. Any help would be appreciated.