XB1 headset audio crackling and cutting out.

docxawesome · May 14, 2017

I have gone through three different headsets with my third purchase being an hour before writing this, I am having audio issues with a crackling and static sound during game volume, as well as audio dropping out. My Xbox also quit responding to my elite
controller and had to be reset all of this has started after the recent update.

:)

Dancing Mario · May 14, 2017

Crackle in Stereo headset

I just bought a stereo headset and I'm having this same issue! I was worried that it was the headset, but all my research points to the adapter, as well. I've found that it occurs more frequently after the game resets its audio--so, from one menu to the
next, or before or after a music track, or between lines of dialogue. Playing Destiny, NO crackling has started in the Tower, which is probably because the game isn't cutting the audio signal to load a new environment/sequence.

REEFIS · May 14, 2017

Playing game sound with turtle beach x11

I have the audio out on my tv. But was wondering if you could just use the kinect to communicate instead of attaching the other headset. Is it easy to communicate with teammates? Can you hear them in your x11 without it cutting the game audio cutting
out?

POUND YOU SILLY · Sep 30, 2018

I have the same exact issue and I read the same issue on reddit. As of right now, I've replaced the remote, the headset and everything except for my console and nothing seems to work

POUND YOU SILLY

I have the same exact issue and I read the same issue on reddit. As of right now, I've replaced the remote, the headset and everything except for my console and nothing seems to work

Geri M.

Hi Leo Ascendent,

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

Thank you for your understanding.

Kind regards,

Xbox Forum Moderator

Microsoft Community

Geri M.

Hi Leo Ascendent,

We hope you are doing well today. Welcome to the Xbox Community.

Thank you for reaching out to Xbox Forums. We understand that many users are attempting to broadcast their party chat audio via their Twitch broadcast.

We have this CHAT, AUDIO, BROADCAST ISSUES resolution: Kindly check if this would be applicable to your concern.

In order to broadcast party chat audio, you will need to enable this feature in the Guide when broadcasting via Twitch. Once enabled, each participant in the party will then have the option to opt-in to their audio being broadcast. The additional party members will need to be on an Xbox console or using party chat via Gamebar on PC. There is currently no option for users on the Xbox mobile app to allow their party chat audio to be broadcasted.

I have also included links to recent updates using the Twitch app on Xbox. Please take a look for further details

Xbox Broadcasting: With the latest Microsoft Xbox update, streamers will no longer need the Twitch App on Xbox to broadcast and can instead go live in less time by broadcasting directly from their Xbox console. This update started rolling out November 16th and will be available to all streamers by the end of 2022.

How to live stream on Xbox: To stream from a live streaming provider on Xbox Series X|S and Xbox One, download the app for the provider you want to use. Press the Xbox button  to open the guide and select Store > Apps. Find and select the app, and then select Install.

If you are still experiencing issues after using the supported platforms, please let us know and we can continue to investigate the issue.

We will be glad to follow up and help you.

Sincerely,

Xbox Forum Moderator

Microsoft Community

U Go 6 FT BeLOW

No problem...I would like to add that the voice over works on cod ghosts so it looks like it maybe from game to game depending...i'm currently in the process of going through multiplayer games. Forza's audio is still glitching and crackling...this is either
the game or the system because it crackles and cuts out playing on my new headset and my older 5.1 surround setup.

Jacob Whitehill

One "fix" I found it "works" is chaging the out output to mono. It stops the crackling sounds, but the audio quality is compromised.

i dont know if this is still going but i just ran into this problem with my headset and i changed hdmi audio to "stereo uncompressed" same with headset format audio and now it is crystal clear!

XB1 headset audio crackling and cutting out.