XB1 controllers won't update with chat adapter and Astro A50's

Discus and support XB1 controllers won't update with chat adapter and Astro A50's in XBoX on Consoles to solve the problem; What accessory are you having trouble with: Controller/Astro A50s What exactly is happening? When attempting to update my XB1 controllers (tried two)... Discussion in 'XBoX on Consoles' started by KJ GAMlNG, Aug 21, 2014.

  1. KJ GAMlNG
    KJ GAMlNG Guest

    XB1 controllers won't update with chat adapter and Astro A50's


    What accessory are you having trouble with: Controller/Astro A50s

    What exactly is happening? When attempting to update my XB1 controllers (tried two) to allow the use of my Astro A50s, with the chat adapter(this may be happening with my A50s, as well as my Turtle Beach XOSeven), it progresses to changing intervals before
    giving me a "there was a problem updating your controller.

    What have you tried so far? Please be specific!: Tried two controllers, both brand new, Batteries are out, Controller is USB connected, I have tried the recommendations on the XB1 support page, I have updated the software(firmware?) for both the headset
    and mix amp, as of yesterday (8/20/14). The update has gotten as far as 75% before failure, sometimes its immediate. The controller and headset are resting on the ground, so theres no movement.

    Are you in the Update Preview Program? no

    Any Help would be great, as a google search provided no help, neither did the stickies in this forum.

    :)
     
    KJ GAMlNG, Aug 21, 2014
    #1
  2. CODukes4
    CODukes4 Guest
    I think Xbox One has finally got Dolby Digital output through Optical?

    About time. I purchased the chat adapter. I will be picking up a pair of astro a50's tomorrow.
     
    CODukes4, Aug 21, 2014
    #2
  3. XBOX One Chat Adapter & Turtle Beach Issue

    So when I use these with my astro a50's I should turn the game volume all the way down and chat volume up. I may just end up modding my original adapter.
     
    BikerScout 1599, Aug 21, 2014
    #3
  4. CODukes4 Win User

    I think Xbox One has finally got Dolby Digital output through Optical?

    About time. I purchased the chat adapter. I will be picking up a pair of astro a50's tomorrow.
  5. Skeeter Quill Win User

    Need help choosing the right Headsets.

    USB headsets won't work. Unless they are simply powered by USB and use optical for the sound.

    If you want fully wireless, there are currently only 2 options, the Stealth 500X and the Elite 800X, both from Turtle beach. If you want surround sound, those two also provide that along with the ASTRO A40's with a Mixamp or the ASTRO A50's. Both the ASTRO's
    will need to be tethered to the controller for chat.

    There are then many options if you're not too fussed about having surround or wireless. Anything that includes some kind of Xbox One Stereo headset adapter will be fine. Anything with a stereo headset adapter will also allow you to chat as well as hear game
    sounds. They have a control that balances between chat and game.
  6. StAtIc255 Win User

    Xbox One controller disconnects when headset/and adapter plug in

    I have pretty much the same problem with no idea of a fix. Got new adapter, plugged the adapter into my controller and Astro A50's, message pops up to update controller, plug in my USB cable and the controller just shuts off and I can not get the update
    because controller must be on but it refuses to power on when both usb and adapter are plugged in
  7. loneeXwolf Win User

    XBOX ONE S losing controller signal mid game

    So I wanted to add this too,

    The controller is only disconnecting when I have my XB chat adapter from my Astro A50 headset plugged in.

    When I have the chat adapter not plugged in it does NOT disconnect...
  8. Fuersliph Win User

    No sound to Astro A50's via Mixamp... only through new chat adapter

    I'm having the same issue. After hooking my Astro A50s up to the chat adapter and updating the firmware, my headset only has sound when the chat adapter is hooked up. My A50s work fine hooked to a computer, but not to the xbox. I've re-paired and still
    no luck. Any solution?
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XB1 controllers won't update with chat adapter and Astro A50's

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