XB1 Controller RB Button Sound

Try pushing the RB (right bumper) on your controller..

RB should function as black button

LB should function as white button

Hi buddy,

Sounds like your RB button is stuck on the controller.

Try turning on the Xbox without the controller and see if it does it without the controller turned on, then turn on your controller to see if it then goes right.

Also try clicking both the LB and RB to see if they both make the same "click", and feel the same, if the RB feels a little spongier and doesn't make the same definitive click, you'll probably need to get a replacement controller. If your console is still
in warranty then you can request a replacement at
http://myservice.xbox.com

Hope this helps!

Goatsnatcher, thanks for your reply. But if you have read my previous posts you would know that this is not the problem.

My RB works just fine, click and everything. My LB barely makes a sound, and only reacts when pushed hard down. My RB is very sensitive, while my LB makes allmost no sound and has to be pushed hard to react.

On my other controller it is the opposite button.

Good evening Felix (late afternoon here)

Thanks a lot for your reply and your concern, I will have a specific question hereafter.

I also believe it's bad luck, same symptom on both controllers, this can't be a coincidence. The second controller was not really used until the first one was shipped out to the support center.

Concerning my warranty I already know that I'm qualified for free repair/exchange, when I launched the repair process for the first controller (last week) I was granted free service regarding this matter.

My only worry is that now the second controller has trouble I hope I won't wait too long to get back the first one, it is impossible to play assassin's creed, but I'll survive

Now my question:

since I will have to repair the second one directly after the first one, will I not be accused of abusive use of the warranty and the support center?

Thanks again

best regards

Nicolas

Hello
NicolasLesage3,

Thanks for reaching out to Xbox forums support regarding the Controller bumper button issues.

It sounds like it just might be bad luck with the controllers that you received / purchased.

I suggest contacting Xbox Customer Support to see what kind of warranty / repair / exchange options you qualify for.

(See contact Xbox support steps below)

Asprovided above the best way to reach Live Support would be here:
https://support.xbox.com/contact-us#0



Step 1 ----Select Xbox One

Step 2 ----Select
See other options

Step 3 ----Select topic (Ex. System Update)

Step 4 ----Select "Show contact options"

Step 5 ----Select request a call from support



I hope this helps a bit more. Happy gaming!

Felix

Xbox forums support