XB1 Chat Adapter Problem

Hey,

Quite while back , I bought the headset adapter for my XB1. I use the headset adapter with a Panasonic cell-phone headset (as it's more comfortable than the XB headset). The headset was working fine until around 3 weeks ago.

At this time, I was able to hear my friends, but they were unable to hear me. The problem was with the 2.5<->3.5 adapter wire. I believe it was a problem with one of the rings on the cable. Anyways, once I discovered that that was the problem, I grabbed
another one of the cables that I had lying around (another 2.5<->3.5 - 3-ring cable).

I then was able to hear my friends, and they were able to hear me again....so that problem was solved.

Then, the next day, my friends pointed out that they could hear an echo on their end. In trying to figure out what was causing the problem, I've tried multiple headsets, multiple controllers, multiple 2.5<->3.5 adapters. None of them seem to be the problem.
The problem seems to be with the chat adapter.

My chat adapter seems to be picking up incoming audio and outputing along with my voice. I determined that this was the problem when I increased the game audio (with the chat adapter), and my friends said they could hear the echo AND they could hear my game
audio.

So, my question is:

Has anyone else had this problem? Does anyone know of a solution to this problem?

Notes:

- This is on XB1

- I'm part of the dashboard preview program

- I have updated my controller

- I have tested this with the official hardware, and with my personal headset/wires

:)

 

Question about Chat Adapter Cable

Hey,

You may have seen the other post I had about my chat adapter not working. I thought I had troubleshooted the problem enough to figure out that that was in-fact the problem. However, it now seems like it may be the 2.5<->3.5 adapter that is causing the problem.

Back in December, my XB1 headset started having problems. Because of this, I bought the chat adapter to use with my Panasonic KX-TCA400's and KX-TCA430's. The adapter worked great, and I had no problems.

Recently though, the 2.5<->3.5 adapter stopped working for me. Because of this, I grabbed a few of the other ones laying around the house to use. The problem, however, is that now whenever I'm talking to someone, they can hear themselves in the mic. The mic
seems to be playing all incoming audio (faintly) as output audio as well.

I then discovered, that I could get my XB1 2.5<->3.5 adapter to work if I was in the PERFECT position. Even just taping the controller would move it out of the correct position. When it was in the correct position however, it worked perfectly; there was no
echo for the other people. I confirmed this on the XB1 and on my cell phone.

So, my question now, is:

What is the difference between the XB1 2.5<->3.5 mm adapter and a non-XB one?

I'm very confused. The adapters seem to have the same number of rings. Also, the fact that the non XB adapters also cause a faint echo on a cell-phone is very strange.

Also, I'm in the preview program but I don't think that has anything to do with it....as the problem persists on a phone as well.

Things I've tried:

- XB1 headset: worked great, then it broke

- XB1 Chat adapter, XB1 2.5<->3.5 adapter, Panasonic headset: worked great - then 2.5<->3.5 adapter broke

- XB1 Chat adapter, XB1 2.5<->3.5 adapter, XB360 headset: didn't work (adapter cable was broken)

- XB1 Chat adapter, personal 2.5<->3.5 adapter, Panasonic headset: friends could hear themselves

- XB1 Chat adapter, personal 2.5<->3.5 adapter, XB360 headset: friends could hear themselves

- Cell phone, XB1 2.5<->3.5 adapter, XB360 headset: didn't work (adapter cable was broken)

- Cell phone, personal 2.5<->3.5 adapter, Panasonic headset: friends could hear themselves

- a few other things

It is also interesting to note that the cable is causing the headset to output the incoming audio. In order to confirm this, I have done the following:

- Muted my monitor: friends still hear echo

- Turned game volume up on my headset: friends hear the game audio coming through

- Pressed the game-audio and chat-audio buttons until the beeped (on chat adapter): friends hear the noise

- Pressed the volume-up button until it beeps (on chat adapter): friends hear the noise

- Pressed the volume-down button until it beeps (on chat adapter): friends hear the noise

 

wireless headset??

I was looking at a couple of headsets for the xb1 and i was wondering if there are any headset that will be truly wireless, without the chat adapter

 

Bump....I guess

Still no replies after a few days, and it's off of the first page

I'd really like to figure out what could be wrong with it!

 

You really should be posting this in the preview forum and file a report through your console, i don't use the adapter so not sure on that one.

 

Echo can be caused be the headset picking up ambient noises try turning tv volume down.

Also make sure your batteries are good and headset is fully fitted into the port.

 

I'll post this in the preview section as well, thanks.

I know for a fact that it's not the ambient noise. It still does it when the volume is off on the monitor.

...and it repeats chat that's only coming through the headset (not TV)

Thanks for the responses though.