XB1 & 360 network issues.

Everything worked fine until a few months ago when there was an update for Xbox. From that day on I've had nothing but problems on both my 360 and XB1. On 360, it's not that bad but I do have some problems. It usually takes 2 tries for me to sign
into my account, I tend to lag a lot in parties and I can't download/recover any accounts. It downloads 1/6 of the way then stops. On my XB1 it's worse, it's so bad that I don't even want to play on it. I have to test network first before signing in or else
it wont let me sign in at all, it takes forever to join parties and to view my friends list and invite people to parties or games. And the most annoying one that my friends tell me is that I keeps telling them that I'm online(as if im spamming myself off and
online). I've tried port forwarding but that didn't help out. I just restarted both my XB1 and 360 to default settings along with my router and now I'm hoping to fix this issue because it's a hassle trying to sign in and play games on both 360 and XB1.



What Country/State/Province do you live in?
USA, Texas

Modem brand & model number: Ubee DDW3610

Router brand & model number: Ubee DDW3610

If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?
Rarely use wireless, mostly use wired.

Things you have tried: Manuel DNS, restarting router, messing with the settings on the router.

Is UPnP Enabled? Yes

Do you have a NAT error? No

Any Error Codes you encounter: None

Who is your ISP(Internet Service Provider)?
Charter

After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)

W: 0000 - 000B

X: 0000-F001

Y: 20A8 - 4840

Z: 0000 - 0000

ID: FFFF - FFFF

L: 0015 - 10F0

Q: 8015 - 100D

T: Wired



:)

 

Xbox Live Update!

Chances are if you were unable to resolve the network issue in your local network for updating your 360, the XB1 will suffer from the same issues.

 

XB1 network issues

Before you go and called XBOX tech support. Call you ISP to check you connection and connection gear. It might to be on your ISP side of things.