XB Series X cannot initiate digital installs

Glenn Neil · Jun 30, 2022

I am unable to initiate any install that is solely online. It doesn't matter if I bought it, if it's a gamepass game or if it's a basic app like Netflix.

If I go through the full library, it will never load and eventually give an error saying try again later.

I can install and download if I bought the disk version, and it will continue to download the rest of the game from my internet. I have tested the internet and it works fine.

I have tried signing out and in multiple times. I have done a complete reset of my console back to factory settings, which now makes it a very expense art piece since all but two of my games are digital version. I believe this issue started with the June 3rd update, but I have noticed this issue since June 4th.

Has anyone successfully recovered their console from this issue?

:)

ImAice

Hi Glenn! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

Do you have an external hard drive plugged in to the console right now?

If yes, can you unplug it and Please Turn off console > (press and hold power button for 10 seconds) unplug everything from the console > wait for 2 minutes and plug everything back > Turn On the console.

Once done, please check if the issue still persist while the external hard drive is unplugged.

You can also try doing an offline system update by downloading the OSU File here.

https://support.xbox.com/help/hardware-network/...

Once you download the Offline System Update File onto your PC, you can see it as a a zip file so you'll have to unzip onto a USB that's at least 8GB and formatted to NTFS. Once it's all downloaded plug the USB into your Xbox, the offline system update will be enabled.

I hope this helps. Feel free to ask back any questions and keep me posted.

ngocphi

I'm guessing you are talking about disks

No disk don't show up as ready to install as they aren't digital

You pop in the disk and install while connected to the live

That being said you cannot install disk games onto the series s

You need the disk version of the series x

ngocphi

Digital only series s/x install are different

Uhd files aren't included in series s installs

Jakab Loomis

Had this same issue and now cannot install ANYTHING on my Series X

ngocphi

Depends .

If it is a disk game and you are trying to transfer to an xbox one s digital or the xbox series s then no you are waisting your time

Those are digital only consoles and disks installs require the bluesy or dvd to validate the install

Digitally purchased game's can be transfered to save time yes

If it's to an xbox one x or regular xbox one s or xbox series x disk and digital will work with them

XB Series X cannot initiate digital installs