XAC and Logitech Extreme 3d Pro Not Working

The Extreme 3D Pro joystick has stopped working with the XAC. Are you able to return the Logitech joysticks to vendor you purchased them from? There are some alternative joysticks that work out of the box, including the Thrustmaster USB Joystick, which should be similar the the Logitech ones you have now.

Manufacturers often change a product design and continue to sell it as the same product. This is normal and can result from supply chain issues or cost-saving efforts. It sounds likeone of two things has happened, because reporting of this XAC incompatibility issue is widespread on this forum:

• Maybe a recent hardware revision of the Logitech Extreme 3D Pro Joystick has made it no longer compatible with XAC
  
• Maybe a recent firmware revision of the XAC has made it no longer compatible with Logitech Extreme 3D Pro Joystick
  
• Maybe this regression is a complicated product of both hardware and firmware revisions
  

Wherever the problem stems from, it is the case that a new Logitech Extreme 3D Pro Joystick does not work with an updated XAC today.

Rather than waiting for Logitech and Microsoft to stop their Spiderman-pointing-at-Spiderman customer support reaction, I recommend buying a different joystick. Finding an XAC-compatible joystick can be difficult, but I have successfully tested the following in the past month: Thrustmaster USB Joystick, Hyperkin Trooper 2, and Ultimarc UltraStick 360.

If, by chance, you can play with one joystick and some arcade-sized buttons, I recommend looking for a "fight stick" controller to take the place of your XAC + joystick setup. (A fight stick is a large controller designed for fighting games.)

Logitech is the official accessories partner for the adaptive controller and the joystick he mentions is listed as officially compatible on the XAC website. The adaptive controller provides the security chip for approved accessories like the Rock Band adapter before it

https://www.xbox.com/en-US/accessories/controllers/xbox-adaptive-controller

My experience dealing with logitech support on the adaptive buttons leads me to believe that no one there really knows anything about the adaptive controller, and they are simply throwing your back to Microsoft because they don’t have answers for you.

I would suggest asking to speak to a supervisor, and possibly arranging an exchange as the joystick may be defective.. Also please try plugging other accessories into the USB ports on the adaptive controller in order to make sure those ports are properly functional

I appreciate the fact that you're attempting to render assistance, but it is clear that you are not familiar with the XAC, how it functions, or how it is marketed.

If you reference the page linked below, you will see that Xbox indicates that the Extreme 3d Pro functions with the controller. Information on the page even goes so far as to include information on the default button mapping.

https://support.xbox.com/en-US/help...ty/devices-that-work-with-adaptive-controller

Yesterday, Logitech Support referred me back to Microsoft/Xbox support. They indicated that it is Microsoft/Xbox that list the joystick as a supported device not Logitech and therefore the problem is with Microsoft/Xbox.