X1X Download speed at 1/10th of normal

Hi there cliffchirper welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. What you are experiencing is due to the high volume of gamers being connected at the same time, this is due to the pandemic and everyone being inside on these difficult times, but we can try some troubleshooting to see if this situation improves!

CLOSE ALL RUNNING SOFTWARE Assuming that a system restart has no effect on download speeds, the second solution is to close any and all running software. Since both game software and streaming applications pause all system-level background downloads, this step ensures that there’s nothing preventing software from downloading at full speed. Here’s how to close games and software on the Xbox One: Navigate to the console’s Home screen. Highlight the game or software that is running, then press the Menu button on the Xbox One controller. In the pop-up menu, select Quit to close the software. Once the software is closed, double-check your download speed.

CANCEL AND RESTART DOWNLOADS There’s one last solution for Xbox One users who suffer from slow download speeds despite applying the fixes above. It involves cancelling the software download or installation entirely, then restarting it. This is far less likely to work than the aforementioned fixes, but it’s worth trying if nothing else has worked. From the Home screen, open My Games & Apps. Select Queue, then highlight the software being downloaded. Press the Menu button on the Xbox One controller, then select Cancel. Once the download has been cancelled, the software can be downloaded again from the Microsoft Store or by re-inserting the game disc.

CLEAR THE CACHE: 1. Turn off your Xbox One using the power button on the console. 2. Once your Xbox One has completely powered down, unplug the power cord from the back of the console. Don't simply unplug the cord from the wall's electrical socket — it must be disconnected from your Xbox One. 3. Wait a minute, and then reconnect the power cord to both the Xbox One console and the electrical socket. 4. Let another minute pass. If you're using an original Xbox One (as opposed to an Xbox One S or One X), watch for a small white light to appear on the Xbox One's power brick (the rectangular part of the power cord). Once the white light turns orange, you can turn your Xbox One back on. If you're using an Xbox One S or One X, just wait out the minute and turn it on afterwards.

CLEAR THE MAC ADDRESS

Open the Xbox Guide by pressing the guide button on the controller and select

Settings.

Select Network Settings.

Select Advanced Settings.

Under Change Settings select Alternate MAC Address.

Select Clear.

Allow the console to restart when prompted.

I am also getting low download speeds on the XBox 1 test, but on my PC they are normal.

1/4th would be a blessing. The network tests are averaging .06-1mbps download speed. Ping, packet loss, upload speed and wireless strength are perfectly normal though.

I have the same problem on both PC and XBOX one X.

I subscribed to a 100Mb optical, but my download speed is 1~2 Mb.

Speedtest is normal, youtube is normal.

In Sydney

I have the same problem on both PC and XBOX one X.

I subscribed to a 100Mb optical, but my download speed is 1~2 Mb.

Speedtest is normal, youtube is normal.

In Sydney, btw