X1 wifi stopped working and xbox has done little to nothing to resolve the issue

I have been battling with xbox support for two weeks and still have got no issues resolved . I was told it takes four business days to get back on my problem and here we are two weeks later . Someone else registered my serial number and ordered a advanced
exchange . But seeing as I got my console at launch and can prove it , xbox just dosnt show any need to help .

Here I am on the phone again let's see if it takes another week to get bs

:)

 

SOS Cant resolve the issue wireless not working

So I need a little help. My Xbox one X Just stopped working with my wifi. No Settings have been changed No password Has been changed. I am typing this from my chrome book in the same room as the Xbox. Now it won't connect to the wifi at all today. Things
done:

unplug both xbox and modem

reset the system

Going to Do a soft factory reset in hopes that fixes it. I am growing concerned that may Xbox one x is on its way out. My pin icons are also messed up. Was able to load a game.

This is the 2nd reset I have done in a two-month time frame same issue. Just wondering if there is more I can do.

 

new console cant use wifi after first time setup and update

i got a brand new xbox one console on 22/12/14, went to set up on xmas eve and during setup it asked to connect to WIFI, this was done successfully however during initial update it said update failed and console was then unable to use wifi saying hardware
issue, it has connected and updated using LAN however i can still not use wifi. i have spent 3 hours online with supposed xbox support who are clueless and say it is common and as LAN is working they dont see what the issue is, well the issue is my router
is no where near console and need wifi and if something is faulty then surely somethin shud be done

can anyone advise on how to get this wifi working again please, done power cycle and factory reset and no change