X box wont let me cancel

Discus and support X box wont let me cancel in XBoX on Consoles to solve the problem; I absolutely HATE X BOX right now. I signed up for the 1 year subscription, after not playing for the past 6 months I realize I am auto renewed. I... Discussion in 'XBoX on Consoles' started by Chongo85, Jan 23, 2014.

  1. Chongo85
    Chongo85 Guest

    X box wont let me cancel


    I absolutely HATE X BOX right now. I signed up for the 1 year subscription, after not playing for the past 6 months I realize I am auto renewed. I followed all the steps to cancel, it wont let me remove my payment credit card. When I sign in on my computer
    it asks to send a pin to another address linked to my account (which are from 8 years ago). Then it says wait 30 days, in 30 days I will have auto renewed for something I don't use. I don't live in the U.S or Canada right now so calling is pretty inconvenient.
    What do I do to get out of this bs? Looks like Microsoft is trying to scam me.

    :)
     
    Chongo85, Jan 23, 2014
    #1
  2. Photonimus
    Photonimus Guest
    wont let me cancel

    Give support a call and speak to the billing department.
     
    Photonimus, Jan 23, 2014
    #2
  3. wont let me cancel

    thanks everyone, got it sorted now =)
     
    UpsettingLeek18, Jan 23, 2014
    #3
  4. onyxishere
    onyxishere Guest

    X box wont let me cancel

    Click the link below to have phone support call you

    support.xbox.com/contact-us

    If you are having trouble turning off the auto renewal then they can do it for you. As for the payment method, it cannot be removed while you have a gold membership.
     
    onyxishere, Jan 24, 2014
    #4
  5. If your proof's as in your contact email address is incorrect you will need to wait 30 days. You'll need to contact xbox customer support with this issue now, but because your proofs are not up to date you might struggle to pass verification. I'd advise
    you to have the original credit card you attached on the account for the renewal close to hand when you call support.
     
    nevillefarrell, Oct 31, 2018
    #5
  6. onyxishere Win User

    X box wont let me cancel

    Click the link below to have phone support call you

    support.xbox.com/contact-us

    If you are having trouble turning off the auto renewal then they can do it for you. As for the payment method, it cannot be removed while you have a gold membership.
  7. nevillefarrell Win User

    X box wont let me cancel

    If your proof's as in your contact email address is incorrect you will need to wait 30 days. You'll need to contact xbox customer support with this issue now, but because your proofs are not up to date you might struggle to pass verification. I'd advise
    you to have the original credit card you attached on the account for the renewal close to hand when you call support.
  8. Mister Quimby Win User

    wont let me into to x box live

    Hey there KINK GEORGE!

    Please go ahead and create a new thread if you haven't already. This way you can receive support specifically tailored to you. Be sure to include the details of the issue as well as any troubleshooting steps that you have tried. Thanks in advance!
  9. KINK GEORGE Win User

    wont let me into to x box live

    I have a x box 360s works great on my Linksys e2500 router.

    I now want to add a second x box 360e ,It will not let me on to xbox live either wireless or other wise...need help.
  10. III Logical III Win User

    wont let me into to x box live

    Hello,

    -

    Do you get any sort of error codes/messages when trying to get on Xbox Live?

    -

    Let us know.
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X box wont let me cancel

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