X Box One startup

When the XBOX ONE goes to the green loading screen this NORMALLY means there was a power outage or what not.

What I can suggest to you is unplug the XBOX ONE for a few seconds, plug it back in it will load the green loading screen again, but hopefully complete the loading afterwards. If not you may have a faulty system.

Good luck. Let us know.

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. I'm sorry you're having this problem.

Please try to carry out the solutions below.

Solution 1:


Step 1. Press and hold the Xbox button on the console for at least 10 seconds to open the Power center.

Step 2. Then unplug the power supply from your console and wait for 3 minutes.

Step 3. Plug the power supply back into the Xbox console.

Step 4. Press the Xbox button on the console to turn it on again.

Solution 2:

1. Turn off Xbox One.

2. Unplug power.

3. Plug the power back to Xbox One 30 seconds later.

4. Press and hold Bind and Eject at the same time (don't release).

5. Press and release the Power button, and then you will hear the startup chime.

6. When you hear the second startup chime, you can release the bind and eject buttons.

7. Select Reset this Xbox on the screen.

8. Select Keep games and apps.

*Hope this can help you solve the problem.

do you have a service request number? I recommend returning the system to the store and exchanging it for another one

There would be no point in instant on if the X Box One didn't keep certain resources in memory. I have one X Box in Energy Saver and the other in Instant On...the one in Energy Saver is flawless, while the other has to be restarted every so often; more often
if I use a lot of apps/games.

I don't understand the advice of unplugging it or holding down the power button for 10 seconds...if you go to settings under power/startup there is a option to "restart". Had to use it this morning when the dash started lagging and my controller was acting
funky.

Peace, J.R.

Outlast is X-Box One and I have installed, on my X-Box One, 360 games/dlcs that she had purchased (on her X-Box).