x box one starts and go off after 5 seconds

Hey there! Thanks for reaching out to us & happy to help with this!

When you get a chance, let's try going through our
troubleshooter that focuses specifically on console start up issues.

Be sure to try out those steps when you can & be sure to keep us posted on your progress!

An amazing number of problems is resolved by cold starting the X-Box One. I had several issues just to get this game to run without sitting at an endless loading screen. Turns out it wasn't the game it was the X-Box One. By clearing the X-Box One cache
that allows for quick starting in less then 30 seconds it fixed this problem as well as the later problem with only being able to Auto save. A few days after the loading screen fix I had lost electricity while playing and had thought the save file damaged
in some way. I cold started the X-Box one and it fixed that problem as well. To cold start: Make sure your X-Box One is turned off, remove the plug from the wall, wait 2 minutes, plug the X-Box power cord back into outlet, and turn on the X-Box One. You
should see the 3 little dots being highlights left to right. It can take anywhere from 30 seconds to 3-4 minutes. The second time I did this after I had lost power it took almost 4 minutes to start.

hello, thank you very much, but the X BOX ONE S turn off again after 10 seconds, et nothing on the screen

Hi chenynle,

sorry but it's unclear to me if you're talking about the demo or the game.

On the game after the turn10 and MS animation the music often starts 2-5 seconds before the "start Video" is visible!!!

I also got some problems with my ONE X and Forza but after switching HDR Off and changing the MODE at the TV to gaming it works. Maybe you try also to swith HDR to OFF

Go to settings and turn on energy saving mode. This will turn the console completely off, but will take up to 45-60 seconds to turn on. You will not be able to use the X Box Turn On feature, get updates, or instant start up.