X Box One S video problems

Very strange indeed, try the factory reset, if that doesn't fix I'm afraid it's a hardware issue, given the issue being presented.

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community. Could you provide us with a screenshot of this issue happening?

Anyway, I suggest you try the solutions and tips below and see if the problem will be solved.

Try testing your console on another TV or Monitor if possible

Change the HDMI port your console is connected to the tv and also the console itself

Try plugging the console directly into the power outlet, without using a line filter

Try testing the console on another power outlet

- If the above tips don't solve the problem, I suggest you try the alternatives below.

Solution 1:

Step 1. Press and hold the Xbox button on the console for at least 10 seconds to open the Power center.

Step 2. Then unplug the power supply from your console and wait for 3 minutes.

Step 3. Plug the power supply back into the Xbox console.

Step 4. Press the Xbox button on the console to turn it on again.

Solution 2:

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

On the Reset your console? screen, you'll see three options:

- Select the option to keep your games and apps so that they are not deleted, make sure you know your email and password as they will be removed from the console and you will need to add them again.

*Thank you in advance for contacting, I hope this can help you.

Followed the instructions above, the text looks better. But YouTube video is still very messed up. Trying a console reset. Will update.

If none of the above solutions resolve the issue, I suggest you try doing an offline update on your console, to do this follow the instructions in the article below.

https://support.xbox.com/en-US/help/hardware-ne...

I will follow the steps above. I did get a screenshot.