X BOX ONE PAROU DE FUNCIONAR[Translation-XBOX ONE STOPPED WORKING]

Hello Julian,

Thanks for reaching out to the forums. We understand you are wanting a repair. You can go to

device support and set up a repair. Here you will register console, check warranty, and set up the repair.

Thanks,

Brad

O meu Head Set parou de funcionar o microfone e estou querendo trocar, mas não sei onde está o número de série.

[Translation: My Head Set stopped working the microphone and I am wanting to change, but don't
know where is theserial number.]

aqui em tambem parou de funcionar estes mesmos jogos!!!

Hi

What happens when you try to turn it on? Most problems can be solved by holding the power button for 10 seconds until the Xbox turns off and unplugging it for 5 minutes.

https://support.xbox.com/xbox-one/system/power-cycle-console

If that does not help, please reply so you can get more advice.

Hey Eduardo,

Thank you for bringing this to our attention. I see you already tried a bit of troubleshooting on our site. If you haven't already, go ahead and try

Updating your Controller. I suggest you test out the controller by trying to pair it to a different device just to make sure it is still working properly.